HPE MSA (modular smart array), formerly HP StorageWorks MSA, is a series of storage appliances, from Hewlett-Packard Enterprise, a product line built for a modest budget, available as the HPE MSA 2052 hybrid flash array, the HPE MSA 2500 SAN storage appliance, and the MSA 1050 SAN storage.
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HPE SimpliVity
Score 9.0 out of 10
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HPE SimpliVity is a hyper-converged infrastructure solution. HPE acquired SimpliVity for its Omnicube line of products in January 2017.
SME environments, those after quality and reliability. Price point is medium. Reliability better than the competition in our opinion. Ideally suited for smaller IT teams, needs little technical skill once setup and running. Start small and expand later, lands of options for increased storage space and configurations.
SimpliVity Omnicube is well suited in any environment. Especially if you are not currently using any VMware or Hyper-V products. It is a great gateway into the virtualization of your data center. For environments where VMware is currently being used, SimpliVity will be a great addition. Less cabling is required. Better performance is guaranteed. Two boxes are required as they work as a high availability pair. As the years go by you can simply just add a box or two to grow your environment. You can also get them configured with NVidia Grid cards to bring graphical performance to the VDI environment.
Collecting support logs from the HPE MSA could be better. It takes a long time to collect logs, sometimes so long your login times out.
The HPE MSA could have a better management GUI. The layout of the menu, having the navigation buttons all around the edges is odd. It would have been better if it was in just one location.
The drive type and capacity options available can be better between the small form factor and the large form factor. We would have liked better options in the future.
It is a functioning Replication system for us and checks all the boxes that the auditors are looking for. Further, it is inexpensive and the storage we purchased was cheap. HP has a good reputation in the industry that plays into the decision also.
It sits nicely ontop of VMWare and is easy enough to use. Some improvements to the UI could be done, such as placing buttons where it is expected to have them not in unusual places, so you have to hunt for them. The backup and restore is intuitive and makes things super easy if you need to do a quick rollback. Space savings on multiple VMs and backups means we are backing up more than we need which gives us confidence in what we do. Updating the system is also fairly easy and their support has always been fantastic. They will contact us if they detect any issues, usually before we notice them!
Support is very good. With proactive support, you are supported by an engineer in North America who answers the phone and immediately begins assisting with your issue. The folks I have dealt with in the last several years have been very skilled and it is rare to have a ticket open for more than a day or two. Issues affecting production are dealt with appropriately and are escalated within the support organization.
The dual controller configuration of the HPE MSA trumps the Synology DiskStation's single controller configuration. For that alone, I would select the HPE MSA. Without that setup, any controller issue or firmware upgrade is disruptive to the systems the SAN is providing storage to. Furthermore, HPE's support is better than what Synology currently provides. The lack of phone support on Synology's part slows down the troubleshooting of issues compared to HPE. Furthermore, HPE's engineers are able to do a remote session and can work on the problems directly compared to Synology's support.
A positive ROI of the HPE MSA is the ability to configure the RAID set of the array to our requirements. We can maximize the storage capacity of the array improving our ROI.
The flexibility of configuring the HPE MSA is another positive ROI. In our production environment, we can use a fiber channel switch while in our DR office none of that redundancy is required so we directly connected that MSA to our VMWare servers.
HPE's support is another positive ROI. We have been able to connect with support right away to troubleshoot an issue. Part replacement is also excellent, ensuring our HPE MSA is not in a degraded state for long.
The HPE MSA's architecture is rock solid, there have been minimal issues with the hardware, besides the rare time that an SFP has gone bad and needed to be replaced. We've had no issues that brought down the MSA.