HPE Intelligent Management Center (IMC) vs. NETSCOUT TruView

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HPE Intelligent Management Center (IMC)
Score 10.0 out of 10
N/A
HPE Intelligent Management Center (IMC), formerly known as HP Network Management Center, is a network performance monitoring option, from Hewlett-Packard Enterprise.N/A
TruView
Score 8.0 out of 10
N/A
NETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A
Pricing
HPE Intelligent Management Center (IMC)NETSCOUT TruView
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HPE Intelligent Management Center (IMC)TruView
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HPE Intelligent Management Center (IMC)NETSCOUT TruView
Features
HPE Intelligent Management Center (IMC)NETSCOUT TruView
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
HPE Intelligent Management Center (IMC)
9.4
Ratings
14% above category average
NETSCOUT TruView
9.5
Ratings
15% above category average
Automated network device discovery10.00 Ratings10.00 Ratings
Network monitoring10.00 Ratings10.00 Ratings
Baseline threshold calculation10.00 Ratings10.00 Ratings
Alerts10.00 Ratings10.00 Ratings
Network capacity planning10.00 Ratings10.00 Ratings
Packet capture analysis10.00 Ratings10.00 Ratings
Network mapping8.00 Ratings10.00 Ratings
Customizable reports8.00 Ratings5.10 Ratings
Wireless infrastructure monitoring8.00 Ratings10.00 Ratings
Hardware health monitoring10.00 Ratings10.00 Ratings
User Ratings
HPE Intelligent Management Center (IMC)NETSCOUT TruView
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Support Rating
9.3
(0 ratings)
10.0
(0 ratings)
User Testimonials
HPE Intelligent Management Center (IMC)NETSCOUT TruView
Likelihood to Recommend
In a small network or a large network, this product can be helpful. It can manage and monitor all devices for you.
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As a application it stands for what it offers. One single box, one single price, and the rest is part of the experience of the IT Teams to get the most from a quite complete solution. Visual TruView has an amazing dashboard that can be customized to meet the needs of the business, and can get involved in the ITSM development insights to leverage SLA monitoring. It has a well sustainable discovery engine to get the specs of applications, servers and sites. If you're looking for a solution that can give you reporting advantages this is it, but you need to get yourself into this solution from day one to design a proper strategy for its deployment. For less complex companies I strongly recommend to find a solution that can take you to parallel result with less investment.
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Pros
  • Different Level of Severity Alerts
  • Get traps and syslogs to evaluate any critical problem.
  • Works great with HP switches.
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  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
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Cons
  • More Cisco switch support such as nexus
  • SNMP walker tool needs a little improvement
  • Fresh look for the Gui
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  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
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Support Rating
Nothing bad to say about the overall support.
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As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
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Alternatives Considered
HP IMC is easy to install, implement and configure. HP IMC has good features to monitor different network parameters. HP IMC integration with third party vendor tool for ticketing purpose is easy.
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All of them have outstanding performance. They deliver excellent insights and I think we would be able to work with any of them. However, Netscout goes beyond expectations in regards to support. TruView is able to give you very detailed and specific information that would help in the early detection of performance problems and hardware failures. However, without the appropriated guidance through the setup steps, It could take a lot of time to get the desired results. Their help is invaluable. The support team was there to hold our hands through all this set up to assure that we reached the monitoring level we expected from the tool. That is sometimes more important than features.
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Return on Investment
  • HPE IMC is one of several tools we use to to ensure we meet our SLA with our customers.
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  • Overall response time to a failure detection has greatly improved since we started using this tool.
  • We were able to centralize our NOC in one building. Before that, we had older and obsolete monitoring tools that required highly skilled network technicians to test and monitor our network health.
  • Preventive actions can be programmed in advance thanks to the product's early issue detection.
  • It took more time that we expected to have the system up and running as we desired. It takes a lot of teamwork and it is very time-consuming.
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ScreenShots