HouseCall Pro vs. WorkWave PestPac

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 9.5 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$25
per month/add on
WorkWave PestPac
Score 7.0 out of 10
N/A
IFS company WorkWave offers PestPac, a pest control business management solution, available to support smaller and enterprise level (PestPac Select) solutions, boasting an integratable payment solution (WorkWave Payments), and integrated marketing (WorkWave Marketing).N/A
Pricing
HouseCall ProWorkWave PestPac
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
HouseCall ProWorkWave PestPac
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HouseCall ProWorkWave PestPac
User Ratings
HouseCall ProWorkWave PestPac
Likelihood to Recommend
7.0
(0 ratings)
7.0
(0 ratings)
User Testimonials
HouseCall ProWorkWave PestPac
Likelihood to Recommend
Amazing for booking jobs. Super easy to use.
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If all of your data is entered 100% correctly (per WorkWave PestPac standards) and you only need basic functionality, then WorkWave PestPac is great. The more functionality you need, the more they charge (EVERY module is an additional per-user cost, which can get very expensive very quickly). If you are bringing your data from another system, then be prepared to have heartburn (or hire someone to go through and fix all the data). If data is not 100% accurate, then many features don't work as smoothly as you'd like.
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Pros
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
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  • Easy to search for a customer by many different data points
  • Has a lot of customization features, such as naming service types and preset notes
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Cons
  • Job costing
  • QBO integration
  • Reporting
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  • Not very user friendly
  • Reports are difficult to create and figure out
  • Not easy to find the correct place to go for things such as settings or data points
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Alternatives Considered
Knowify has job costing but lacks the ability to invoice in the field and requires more work from [the] office staff.
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No answers on this topic
Return on Investment
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
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  • WorkWave PestPac has certainly improved our time management by getting us off of paper scheduling. It allows us to map and easily move appointments which makes our techs more efficient
  • Having all documentation stored digitally and be locked to the correct account helps us stay compliant
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ScreenShots