TrustRadius: an HG Insights company

HouseCall Pro vs. ServiceNow Field Service Management

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HouseCall Pro

    Score9.5 out of 10
    N/AHouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.

    $65

    per month 1 user

    ServiceNow Field Service Management

    Score8 out of 10
    N/AServiceNow Field Service Management, available standalone or as part of ServiceNow's Customer Service solution, groups key applications and capabilities into scalable packages that can grow as a business's needs change. These include dynamic scheduling, a dispatcher workspace, a mobile agent, asset cost management, and field service contractor management.N/A
    Pricing
    HouseCall ProServiceNow Field Service Management
    Editions & Modules
    Website Builder
    $25
    per month/add on
    Additional Users
    $30
    per user/per month
    Sales Proposal Tool
    $40
    per month/add on
    Recurring Servicing Plans
    $40
    per month/add on
    Start
    $65
    per month
    Grow
    $149
    per month
    Manage
    $229
    per month
    XL
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    HouseCall ProServiceNow Field Service Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    HouseCall ProServiceNow Field Service Management
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HouseCall ProServiceNow Field Service Management
    Likelihood to Recommend
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    HouseCall ProServiceNow Field Service Management
    Likelihood to Recommend
    HouseCall Pro
    [HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Pros
    HouseCall Pro
    • Online Booking
    • Instant credit card funding
    • Customer Text Notifications
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Cons
    HouseCall Pro
    • Job costing
    • QBO integration
    • Reporting
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Alternatives Considered
    HouseCall Pro
    Much easier to use.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Return on Investment
    HouseCall Pro
    • Negative is time lost fixing books.
    • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
    • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    ScreenShots