TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AVOXI

    Score8 out of 10
    N/AAVOXI is a cloud communications platform specializing in contact center and virtual number solutions, aiming to simplify how companies communicate with their customers. AVOXI provides an integrated communications experience.

    $19.99

    per month per user

    HotTelecom

    Score10 out of 10
    N/ABeta Company's HotTelecom is a service that consists of a wide range of VoIP needs with over 6000 virtual phone numbers both local and mobile for business, designed to present an easy to use and affordable means of communication. HotTelecom offers virtual phone numbers, toll-free numbers, SMS numbers, SMS numbers for registration and multi-channel numbers, and virtual PBX set-up. All these come with clear-voice technology, for high sound quality.

    $5

    Monthly fee + connection fee

    Pricing
    AVOXIHotTelecom
    Editions & Modules
    Contact
    $19.99
    per month per user
    Engaged Enterprise
    $39.99
    per month per user
    Virtual fax number
    $30
    Monthly fee + connection fee
    Virtual PBX
    $65
    Monthly fee
    Direct virtual phone number
    from 5
    Monthly fee + connection fee
    Virtual SMS number
    from 7
    Monthly fee + connection fee
    Toll-free (800) number
    from 7
    Monthly fee + connection fee
    Offerings
    Pricing Offerings
    AVOXIHotTelecom
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$24.99 one-time fee per userNo setup fee
    Additional DetailsEach price is the price of monthly fee. There might be an additional connection fee for the products.
    More Pricing Information
    Community Pulse
    AVOXIHotTelecom
    Considered Both Products
    AVOXI
    No answer on this topic
    Beta Company
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    AVOXIHotTelecom
    Cloud PBX
    Comparison of Cloud PBX features of AVOXI and HotTelecom
    Feature
    AVOXI
    -
    Ratings
    HotTelecom
    10.0
    5 Ratings
    23% above category average
    Hosted PBX00 Ratings10.05 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.05 Ratings
    Call reports00 Ratings10.05 Ratings
    Call Management
    Comparison of Call Management features of AVOXI and HotTelecom
    Feature
    AVOXI
    -
    Ratings
    HotTelecom
    10.0
    5 Ratings
    18% above category average
    Answering rules00 Ratings10.05 Ratings
    Call recording00 Ratings10.05 Ratings
    Call park00 Ratings10.05 Ratings
    Call screening00 Ratings10.05 Ratings
    Message alerts00 Ratings10.05 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of AVOXI and HotTelecom
    Feature
    AVOXI
    -
    Ratings
    HotTelecom
    9.0
    5 Ratings
    12% above category average
    Audio conferencing00 Ratings9.05 Ratings
    User Ratings
    AVOXIHotTelecom
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (4 ratings)
    User Testimonials
    AVOXIHotTelecom
    Likelihood to Recommend
    AVOXI
    No answers on this topic
    Beta Company
    When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.
    Read full review
    Pros
    AVOXI
    No answers on this topic
    Beta Company
    • Friendly and responsive customer support.
    • Wide geographical coverage.
    • It's easy to set up.
    • High-quality phone calls.
    • There are a lot of additional services available.
    Read full review
    Cons
    AVOXI
    No answers on this topic
    Beta Company
    • Video calling is not available as a feature.
    Read full review
    Support Rating
    AVOXI
    No answers on this topic
    Beta Company
    We are totally satisfied with help Customer Support. They were quick and responsive
    Read full review
    Return on Investment
    AVOXI
    No answers on this topic
    Beta Company
    • We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.
    Read full review
    ScreenShots

    HotTelecom Screenshots

    Screenshot of Personal account on the website. User can perform an order there.