HotSchedules vs. TeleDriver

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HotSchedules
Score 8.0 out of 10
N/A
HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry. According to the vendor, key benefits include: Build & Communicate Schedules The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests,…
$2
per month per employee
TeleDriver
Score 9.0 out of 10
N/A
TeleDriver, from Enghouse, offers precise timekeeping and management of operator work assignments, from anywhere, as well as tools for managing a driver workforce, with modules for Driver Management, Work Picking, Daily Dispatch, Timekeeping, and Performance Management.N/A
Pricing
HotSchedulesTeleDriver
Editions & Modules
Essentials
$2
per month per employee
Plus
$4
per month per employee
Quote-Based
Quote-based pricing
No answers on this topic
Offerings
Pricing Offerings
HotSchedulesTeleDriver
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HotSchedulesTeleDriver
Best Alternatives
HotSchedulesTeleDriver
Small Businesses
7shifts
7shifts
Score 9.9 out of 10
When I Work
When I Work
Score 8.6 out of 10
Medium-sized Companies
Jolt
Jolt
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises

No answers on this topic

Hubstaff
Hubstaff
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HotSchedulesTeleDriver
Likelihood to Recommend
1.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
8.9
(0 ratings)
-
(0 ratings)
Support Rating
8.9
(0 ratings)
-
(0 ratings)
User Testimonials
HotSchedulesTeleDriver
Likelihood to Recommend
HotSchedules can be implemented in any organization that has to staff a store with varying hours. I have recommended this to my colleague who has 8 employees, yet he has seen great results with the shift swaps and availability tracking/time off requests. I do wish we could see some more attention to general staffing and training VS. the heavy emphasis on restaurant businesses. It feels HotSchedules has grown into many more areas and should work away from marketing so directly to restaurant businesses. Some training programs for other business would be a welcome sight.
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It's an excellent application because it compares the irrational rating for others clouds storage services.
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Pros
  • All the information needed for your employees can all be found in one place. From the availability of an employee to their pay rate to their phone number. It's all just a click away. Before HotSchedules all of this information was kept in different places and the managers would need to open several documents and contact lists to find what they were looking for about a single employee.
  • Control over how indepth you use the product. The possibilities of this service are seemingly endless. However if you are solely looking for a specific feature HotSchedules offers you have the ability to soley use that feature. HotSchedules can simply schedule, or it can automatically schedule, or you can assign a specific job to a specific person on a specific day. For us, we have employees who are doing a specific job/task one week and then they are needed for a different job/task the next week. HotSchedules allowed us to narrow down our options starting with department, moving to location, moving down to the job they would be preforming for that scheduled day.
  • The ease of changing/releasing shifts. If an employee wants more hours they can go in and select shifts that are up for grabs or request to work on a specific day at a specific time. The opposite is also true. If an employee is worried they will have too many hours that week, they can release their shift and put it up for grabs by a different employee. And of course, all of this is fairly customizable to what you want your employees to have the ability to do, with or without your intervention and approval. In our case, if a shift lead releases a shift we only want other shift leads to be able to pick up the shift. HotSchedules allows us to do just that.
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  • Everyone UN agency deserves free unlimited cloud storage services. Developers, students, etc will use it.
  • It compares the irrational rating for others cloud storage services: Google Drive, OneDrive, Dropbox, iCloud — and it provides a free service for saving your media in private while not limited to the balance of the globe.
  • All the options that are present can discretion, power, and powerfulness keep free” and that they will add some new options for business groups or power users.
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Cons
  • I find that the system of assigning jobs and rates is a little tedious, but understand the need for it.
  • I'm not familiar enough with the copy and setting the next week's schedule, but it's not necessarily hard to use.
  • The whole assigning welcome letter and with log in and password is difficult with the Spanish speakers even though you have a Spanish version.
  • Many of our employees do not have email or smart phones, so I find that HotSchedules is not as useful to them or us.
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  • If we’re run out of operational prices for server and domain renewal fees, we’ll stop this service with notification to any or all users a minimum of three months before it’s gone.
  • Tele Driver has a period of time problems and is network-dependent.
  • It runs on remote servers; laborious to central. It encounters challenges of Information theft.
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Likelihood to Renew
Ease of use, efficiently creating and posting staff schedules.
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No answers on this topic
Usability
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
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No answers on this topic
Support Rating
Always cheerful, informative, and educated staff. Each person seems to want to find a way to help us with any issues or questions we have. I love that all the staff is friendly and in a good mood when you call, I have never had a rep be unhelpful or short tempered, or ever less than accommodating to our needs!
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No answers on this topic
Alternatives Considered
HotSchedules was the first to tie into a POS to control clocking in and out for employees compared to a canned product from major POS providers. HotSchedules is more widely used by hourly employees in the industry, so there is less of a training curve.
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Because it has options like Media player, file sharing, drag, and drop, and more TeleDriver has disaster recovery and scalability.
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Return on Investment
  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
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  • Tele Driver has unlimited cloud storage for our files and documents.
  • This can be the ASCII text file project to relinquish you what you merit.
  • Victimize the message API as your unlimited storage.
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ScreenShots

HotSchedules Screenshots

Screenshot of Time-Off, Availability, Employee Hours, Sales Volume are all available in the scheduler.Screenshot of Employees are able to swap and pick-up shifts from the HotSchedules Mobile App. All shift changes or requests require a manager's approval.Screenshot of Managers and employees can communicate with each other from the mobile and web apps - from anywhere and at anytime.Screenshot of Employees can submit a time-off, request - paid, or unpaid - and can request to work or request off right from the mobile app.Screenshot of Managers can view sales and labor data from their phone.