HostGator vs. Neon Websites

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HostGator
Score 7.4 out of 10
N/A
HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.
$2.75
per month
Neon Websites
Score 9.0 out of 10
N/A
Neon One in Chicago offers Neon Websites, a website design and hosting service specific to nonprofits.
$49
per month
Pricing
HostGatorNeon Websites
Editions & Modules
Hatchling
$2.75
per month
Baby
$3.50
per month
Business
$5.25
per month
DIY
starting at $49/mo
Standard Build
starting at $49/mo + $600 one-time fee
Premium Build
starting at $49/mo + $1,000 one-time fee
Offerings
Pricing Offerings
HostGatorNeon Websites
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDIY Package: Take creativity into your own hands, with out-of-the-box templates and tools that you can use to build an entire website on your own. Standard Build: Built with research-backed nonprofit best practices, start by selecting a nonprofit template that aligns with your organization and let our team do the building. Includes 6 pages. Premium Build: Start with a blank canvas and have the Neon Websites team build a website template that meets your organization’s unique design goals, we’ll take the building from there. Includes 6 pages.
More Pricing Information
Community Pulse
HostGatorNeon Websites
Best Alternatives
HostGatorNeon Websites
Small Businesses
Flywheel
Flywheel
Score 9.9 out of 10
Flywheel
Flywheel
Score 9.9 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 8.9 out of 10
WP Engine
WP Engine
Score 8.9 out of 10
Enterprises
AccuWebHosting.Com
AccuWebHosting.Com
Score 9.8 out of 10
AccuWebHosting.Com
AccuWebHosting.Com
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HostGatorNeon Websites
Likelihood to Recommend
6.9
(19 ratings)
-
(0 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Support Rating
7.8
(5 ratings)
-
(0 ratings)
User Testimonials
HostGatorNeon Websites
Likelihood to Recommend
Newfold Digital (Endurance + Web.com)
HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011. HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.
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Neon One, LLC
No answers on this topic
Pros
Newfold Digital (Endurance + Web.com)
  • The pricing is a big feature for this hosting company
  • Every three years when the hosting contract is coming to an end, they offer a reduced fee to upgrade your server plan, which is more cost effective than renewing at the regular rate for whatever plan you're currently using.
  • The customer service workers are professional and friendly.
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Neon One, LLC
No answers on this topic
Cons
Newfold Digital (Endurance + Web.com)
  • Support could be better, it takes a long time to connect with somebody
  • You need to pay extra for a backup you can rely on
  • SiteLock is sold separately, but did not help when we were hacked
  • Site seems to slow down from time to time
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Neon One, LLC
No answers on this topic
Likelihood to Renew
Newfold Digital (Endurance + Web.com)
Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.
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Neon One, LLC
No answers on this topic
Support Rating
Newfold Digital (Endurance + Web.com)
While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.
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Neon One, LLC
No answers on this topic
Alternatives Considered
Newfold Digital (Endurance + Web.com)
I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not experienced that with HostGator.
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Neon One, LLC
No answers on this topic
Return on Investment
Newfold Digital (Endurance + Web.com)
  • Usage of resale options easily quadrupled the money I was spending on HostGator
  • Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
  • Overall, HG has been a positive impact on my business as a web developer
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Neon One, LLC
No answers on this topic
ScreenShots

Neon Websites Screenshots

Screenshot of a website optimized for desktop, tablet, or mobile, built with Neon Websites.