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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    17hats

    Score9.2 out of 10
    N/A17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.

    $45

    per month

    HoneyBook

    Score6.2 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    Pricing
    17hatsHoneyBook
    Editions & Modules
    Starting Price
    $45.00
    per month
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    Offerings
    Pricing Offerings
    17hatsHoneyBook
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details2 months free with annual billing.
    More Pricing Information
    Community Pulse
    17hatsHoneyBook
    Considered Both Products
    17hats
    No answer on this topic
    HoneyBook
    Chose HoneyBook
    17hats is way better in every way compared to Honeybook. It still has some places where it can improve, but I had such a negative experience with Honeybook that a piece of paper and a pencil would be more reliable for helping my business. I do not want anything to do with …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    70%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    63%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    70%
    Implementation went as expected
    7 Answers
    Features
    17hatsHoneyBook
    Sales Force Automation
    Comparison of Sales Force Automation features of 17hats and HoneyBook
    Feature
    17hats
    9.5
    2 Ratings
    21% above category average
    HoneyBook
    6.4
    12 Ratings
    19% below category average
    Customer data management / contact management10.02 Ratings6.412 Ratings
    Workflow management10.02 Ratings5.610 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings8.711 Ratings
    Contract management10.02 Ratings7.112 Ratings
    Quote & order management10.01 Ratings5.410 Ratings
    Interaction tracking8.01 Ratings6.59 Ratings
    Opportunity management00 Ratings5.111 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 17hats and HoneyBook
    Feature
    17hats
    8.0
    1 Ratings
    6% above category average
    HoneyBook
    7.7
    10 Ratings
    2% above category average
    Case management8.01 Ratings8.78 Ratings
    Help desk management00 Ratings6.79 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 17hats and HoneyBook
    Feature
    17hats
    8.0
    1 Ratings
    5% above category average
    HoneyBook
    4.7
    10 Ratings
    47% below category average
    Lead management8.01 Ratings4.710 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 17hats and HoneyBook
    Feature
    17hats
    9.5
    2 Ratings
    22% above category average
    HoneyBook
    7.0
    12 Ratings
    8% below category average
    Task management9.01 Ratings5.712 Ratings
    Billing and invoicing management10.02 Ratings7.111 Ratings
    Reporting00 Ratings8.411 Ratings
    Customization
    Comparison of Customization features of 17hats and HoneyBook
    Feature
    17hats
    10.0
    2 Ratings
    29% above category average
    HoneyBook
    9.0
    10 Ratings
    18% above category average
    Custom fields9.92 Ratings9.010 Ratings
    Custom objects10.01 Ratings9.010 Ratings
    Security
    Comparison of Security features of 17hats and HoneyBook
    Feature
    17hats
    9.5
    1 Ratings
    13% above category average
    HoneyBook
    6.6
    11 Ratings
    23% below category average
    Single sign-on capability10.01 Ratings6.49 Ratings
    Role-based user permissions9.01 Ratings6.710 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 17hats and HoneyBook
    Feature
    17hats
    8.0
    1 Ratings
    9% above category average
    HoneyBook
    -
    Ratings
    Marketing automation8.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of 17hats and HoneyBook
    Feature
    17hats
    8.0
    1 Ratings
    9% above category average
    HoneyBook
    6.6
    10 Ratings
    11% below category average
    Mobile access8.01 Ratings6.610 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 17hats and HoneyBook
    Feature
    17hats
    -
    Ratings
    HoneyBook
    5.5
    8 Ratings
    32% below category average
    Customizable reports00 Ratings5.58 Ratings
    User Ratings
    17hatsHoneyBook
    Likelihood to Recommend
    10.0
    (2 ratings)
    6.4
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    5.7
    (10 ratings)
    Support Rating
    8.0
    (2 ratings)
    2.6
    (7 ratings)
    User Testimonials
    17hatsHoneyBook
    Likelihood to Recommend
    17hats
    It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
    Incentivized
    Read full review
    HoneyBook
    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Incentivized
    Read full review
    Pros
    17hats
    • Invoicing
    • Creating online questionnaire
    Incentivized
    Read full review
    HoneyBook
    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Incentivized
    Read full review
    Cons
    17hats
    • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
    Incentivized
    Read full review
    HoneyBook
    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Incentivized
    Read full review
    Likelihood to Renew
    17hats
    No answers on this topic
    HoneyBook
    No answers on this topic
    Usability
    17hats
    It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
    Incentivized
    Read full review
    HoneyBook
    No answers on this topic
    Support Rating
    17hats
    It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
    Incentivized
    Read full review
    HoneyBook
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Incentivized
    Read full review
    Alternatives Considered
    17hats
    No answers on this topic
    HoneyBook
    No answers on this topic
    Return on Investment
    17hats
    • ROI - Saves me time on creating invoices and questionnaires.
    Incentivized
    Read full review
    HoneyBook
    No answers on this topic
    ScreenShots

    HoneyBook Screenshots

    Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows