TrustRadius: an HG Insights company

Homebase vs. Otter Restaurant Operating System (rOS)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Homebase

    Score6.9 out of 10
    N/AHomebase in San Francisco offers restaurants, hotels, hospitals, and retailers their employee scheduling and time tracking tools with scheduling optimization and team messaging for coordinating shifts; service includes a free time tracking app.

    $14

    per month

    Otter

    N/AN/AOtter connects all of the services that help run a restaurant, simplifying daily tasks. The Otter Restaurant Operating System, a data aggregation solution, keeps menus in one place, produces seamless storefront connections, allows restaurants to auto-accept orders, and provides a single, actionable source of truth for data. Otter integrates with nearly all 3rd-party delivery services, loyalty, labor & inventory partners, and payments platforms.

    $89

    per month per location

    Pricing
    HomebaseOtter
    Editions & Modules
    Essentials
    $14
    per month
    Plus
    $35
    per month
    All-in-one
    $70
    per month
    Basic
    Free
    Lite
    $89
    per month per location
    Standard
    $149
    per month per location
    Premium
    $219
    per month per location
    Offerings
    Pricing Offerings
    HomebaseOtter
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    HomebaseOtter
    Small Businesses
    When I Work
    Score8.7 out of 10
    HotSchedules
    Score8 out of 10
    Medium-sized Companies
    When I Work
    Score8.7 out of 10
    Jolt
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HomebaseOtter
    Likelihood to Recommend
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    HomebaseOtter
    Likelihood to Recommend
    Homebase
    I loved using Homebase! The best feature, by far, is scheduling in shifts! It really could not be easier! For restaurants and bars it is the easiest and best software! Using the payroll feature can be very easy! The only downfall is trying to separate scheduled worked hours and overtime. The layout is simple and easy to navigate. The only real con I can think of is that lag.
    Incentivized
    Read full review
    Otter (Restaurant Technology Solutions, LLC)
    No answers on this topic
    Pros
    Homebase
    • Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
    • Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
    • Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.
    Incentivized
    Read full review
    Otter (Restaurant Technology Solutions, LLC)
    No answers on this topic
    Cons
    Homebase
    • Notifications could be more punctual
    • Employees should be able to pick up shifts outside of their scheduled times! Right now managers need to do it.
    • Importing hours on QBO payroll could use attention. Doesn't separate normal hours from overtime.
    Incentivized
    Read full review
    Otter (Restaurant Technology Solutions, LLC)
    No answers on this topic
    Alternatives Considered
    Homebase
    Homebase is simpler to use. Easier to navigate and is much cheaper than other alternatives! We had trouble when I worked as they were harder to reach our ROI. Deputy was too expensive and it was the reason we decided on Homebase! Employees also find it easy to use on their end!
    Incentivized
    Read full review
    Otter (Restaurant Technology Solutions, LLC)
    No answers on this topic
    Return on Investment
    Homebase
    • Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
    • It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
    • Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers
    Incentivized
    Read full review
    Otter (Restaurant Technology Solutions, LLC)
    No answers on this topic
    ScreenShots