TrustRadius

Hiya Connect vs. TNS Enhanced Caller ID

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hiya Connect
Score 9.3 out of 10
N/A
Hiya Connect, from Hiya headquartered in a Seattle, is a software solution designed to help improve the user's answer rate, and supports reputation management, secure and branded calls, and provides call performance analytics.N/A
TNS Enhanced Caller ID
Score 0.0 out of 10
N/A
TNS' Enhanced Caller ID is a solution that leverages a mobile operator’s key asset, the network, to empower identity and facilitate trust in personal and business mobile communications. TNS states Enhanced Caller ID identifies over 2 billion calls or texts per month on over 200 million devices across over 500 makes and models as a partner to Tier 1 US mobile operators.N/A
Pricing
Hiya ConnectTNS Enhanced Caller ID
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Hiya ConnectTNS Enhanced Caller ID
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
User Ratings
Hiya ConnectTNS Enhanced Caller ID
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Hiya ConnectTNS Enhanced Caller ID
Likelihood to Recommend
If you are looking for a tool that will immediately begin to brand your calls this is a great option. Easy to use and implement, but it can be pricey for something that used to be more common. If you are looking a dialer this is not their functionality, strictly focus on the branded side.
Verified User
Anonymous
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Pros
  • Branded Calling
  • Spam Prevention
  • Improve Connect Rates
Verified User
Anonymous
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No answers on this topic
Cons
  • Integrations with dialers
  • More robust reporting
  • Email notifications
Verified User
Anonymous
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No answers on this topic
Usability
Hiya Connect is really easy to implement and use. The dashboard and analytics on the website are easy to use and understand. The implementation period took less than a week -- it was as seamless as it can get.
Verified User
Anonymous
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Alternatives Considered
We selected Hiya Connect because it had the best contract and cost structure.
Verified User
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Return on Investment
  • Higher connect rates
  • Increase in meeting conversions
  • Increase in prospect trust
Verified User
Anonymous
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ScreenShots