Even as a non-IT employee, this software helps me to see how I am using the organization's digital resources. At a larger scale, where Hitachi Command Suite excels, this software allows an organization to monitor and analyze their resources and how employees and customers are utilizing them. I find this is best used when dealing with sensitive information (such as medical records), or with consumer-facing content.
The interfaces are well designed and not overly populated with extraneous detail. Disparate but related feature sets are supported via separate interfaces that share a UX look and feel so that it doesn't feel like completely different panes of glass. Copy data management activity is still a bit clunky as it is accomplished via a re-purposed backup tool that was written to handle replicas, images and snapshots) but over all it is useable and has an interesting interface where elements are dragged onto the workflows.
Hands down support is the best part of Panzura. Their techs are always helpful, always knowledgeable, and consistently solve complex problems quickly. You can definitely tell they hire their support folks from the top tier of other companies and they go above and beyond what I have come to expect in terms of support compared to other companies.
Command Suite / Ops Center are the native tools to the Hitachi Vantara storage systems. Operating Hitachi Vantara products including VSP (370,1000,1500,5500), Hitachi Content Platform (HCP) they are paramount in leveraging the full use of the product families. The interfaces may be a bit less friendly than some of the newer green-field storage systems that have 'point and click' / 'click-click-done' management interfaces but the power and the engine-room access for deep configuration that Hitachi Vantara gives make it worth the extra effort to run some of the absolute most rock-solid and fastest/faster storage systems available.
We looked at Talon but had better initial discussions with Panzura. We also looked at DFS Replication but at hundreds of TB of data it was not nearly as cost effective. Panzura had more experience with engineering applications and the complexities that were involved in certain ways apps wrote and read data.
