Vincere vs. Paradox Conversational ATS

The training videos are a great tool for someone new to the system, and lines up really well with the ease of use that the system demonstrates overall - my team all watched these over the course of a week and became fairly proficient in using the system before we had it rolled out. Previously systems i have used haven't allowed for the extraction of financials in enough detail from the system. Vincere allows us to break our data down by contingent and retained, then by stage in order to truly see our pipeline in detail.

While my company is not in the high volume hiring space, it appears to be built very effectively to support high volume hiring positions and companies, reducing recruiting efforts around the initial stages of the screening process. The paradox is good at quickly integrating into your Mail Server System (like Outlook) to get their scheduling product up quickly as a baseline.

Incentivized

• Candidate search functions are brilliant
• Has multiple integrations
• Is constantly coming up with innovative solutions
• Being independent of major New Zealand job boards means increased security of information. It is more difficult for the duopoly job boards here to assess where our candidate applications originates from. This is relevant given the involvement one prominent job board has with a competing ATS system.

• I would like to see the the recruitment process automated (e.g., when you move a candidate through the process that their status updates automatically and you don't need to do it manually yourself). When a candidate is going for an interview, the status at the top of their profile should automatically update. Then when they go for their first Interview, the status should automatically update and so on. Now you need to manually go and update all this, which is time consuming and can sometimes be forgotten.
• The copy and paste function should be updated so that it can be used on all screens no mater where in the system you are, as not everyone knows how to do CRV files, etc. Copy/paste saves time for someone like me.

• UI - Their UI is very mobile-focused; we are not a mobile-first company when it comes to our candidate's experience. It would be great if the experience was just as seamless and welcoming for the desktop as it was for mobile.
• Adding interviewers is not intuitive; it usually is a pain point for new users.

Incentivized

We just implemented Vincere and the chance of changing to a different soon is limited

Incentivized

Great candidate management. A UI that could do with further visual development. Easy to use functions and great support from the Vincere team. Slightly clunky process for making a placement. Great candidate pics and star ratings. Overall easy of use that drives good adoption from my team

Our Implementation Consultant Alan is super helpful 10/10 recommend!! If I have a question he gets in contact super fast. If he does not have an answer right away he talks to other departments and gets back in thouch within 48 hours. He was definitely the most helpful person out of everyone we talked to

I find vincere much easier to use, and I've found the support team infinitely faster and more knowledgable. On my previous platform I had a business restructure, and in changing my arrangement with the ATS provider, I had multiple, massive issues. I've not had any issues with Vincere thus far

• Lots of time wasted trying to get support.
• Wasted time migrating data to and from the product.
• Slow refresh speeds with a simple candidate lookup taking so long we resort to using the mobile application.
• The terrible CV formatting capabilities require us to use 3rd party products.
• Lack of automation makes it a very time consuming product to manage work flows on.
• Slowed down the function of the office considerably when you look at the Bugs, the lack of support, the poor work flow for the CRM element.
• Misleading analytics resulted in the team simply not trusting the reporting which effected performance.
• Being tied to a product that wasn't fit for purpose has been hugely frustrating.