HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.
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HireVue
Score 8.0 out of 10
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HireVue is a video, mobile and social recruiting platform.
We needed more security as far as hiring new people was concerned. HireRight becomes the right candidate for this position. The best thing about this is partnered with HR services and integrations with other tools that make it easy to keep records and set up. However, its UI is outdated, they can update it to improve performance and user friendly.
HireVue was very well suited for my interviewing process with my current company for both my initial hire and my lateral move within the organization. It was very convenient given where I am geographically located to interview with our corporate office in Rhode Island. It provided the convenience of interviewing remotely for the opening posted.
We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
The background checks themselves are aesthetically pleasing, which makes it easier to review results.
OnDemand Interviews is a great feature that lets you set up video/multiple choice/codevue questions. You send it to the candidates and they are able to take the interview on their time and in the comfort of their own home.
HireVue and HireVue Pro apps. This is a great tool for manager and candidates to take/review interviews on the go.
HireVue has the ability to upload candidates via a CVS file, which is nice when you have tons of applicants.
Customer Service. They lack here. It takes too long to resolve issues, especially with your assigned account manager. I have to continue to ask for an update and sometimes, I do not get a response back.
Back Up Account Managers - The account manager you are assigned may not be available. We need to be provided a list of people we can contact in the event that our POC in unavailable.
I would like to be able to add more than one person to a video at once. Yes it's easy now, I just think it would be easier to blast through all of the info then hit "save."
Not sure why it says "save" instead of "send" when sending out a video interview.
I'm really trying to find weaknesses and that is why tried to be picky... If I had one more weakness I'd say I want a way to delete old users from showing up. Archiving is not good enough. There should be a delete button.
There are various ways you are able to call HireRight. They do have busy times and so the live chat is helpful because you are able to leave the chat open until an agent is available (and do work than being tied to a phone).
HireRight is not on the same level as One Source Background Checks. They provide more detailed reports and background check history. They are able to customize your background checks. They also integrate well with our ATS. One Source also holds background check data on file for 2 years. We also use them for an OSCC contractor certifier, which I don't think HireRight does.
HireVue isn't really in the same category at the other programs I listed so it's hard to compare them because they are all leveraged for very different purposes. HireVue was selected (to my knowledge) for its ease of use and the video interview recording function and I haven't had any major issues with the platform so I think it performs fine, but there's always room for improvement.
Improved candidate experience. Our process is now more modern and appealing to candidates, as well as easier to complete.
Pre-employment screening times have improved, reducing our time to hire. This helps us get new hires onboarded and working faster, which is a win for our new hires and our location managers.
Online document retention keeps confidential information secure, and reduces the paperwork and clutter we are forced to manage on-site.
Time to fill has been reduced/ shortened since we are able to screen more candidates quicker.
Time to schedule has been shortened as candidates are able to self-schedule their own interviews with a hiring manager; no more chasing people through phone calls to coordinate multiple schedules.
Candidate reach has been greatly enhanced - we can reach more candidates than we ever could with traditional phone screening.
