TrustRadius: an HG Insights company

Hippo CMMS vs. IBM Maximo Application Suite

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hippo CMMS

    Score2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Hippo CMMS is a maintenance management software tool for organizations of all sizes. It is a SaaS solution offering a customized interface designed to suit users' operational maintenance needs. The vendor states that Hippo’s UX design principle has always been the same: features only have value if they're easy to find and use, and so they state their layout is clean and intuitive, making the software a breeze to learn. Hippo CMMS has been providing maintenance software to…

    $35

    per month per user

    IBM Maximo Application Suite

    Score8.4 out of 10
    N/AIBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A
    Pricing
    Hippo CMMSIBM Maximo Application Suite
    Editions & Modules
    Hippo Starter
    $35
    per month per user
    Hippo Plus
    $55
    per month per user
    Hippo Pro
    $75
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Hippo CMMSIBM Maximo Application Suite
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$600 Single UserNo setup fee
    Additional DetailsHippo CMMS subscription pricing is determined based on the number of users. A user is anyone that needs to log in and access Hippo' s core features. Users include managers, owners, technicians, and supervisors. Maintenance requesters are not users. Price is also determined by required features. We have pricing plans for complex operations that require deeper functionality and plans for simple operations that are new to CMMS.—
    More Pricing Information
    Community Pulse
    Hippo CMMSIBM Maximo Application Suite
    Considered Both Products
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    91%
    Would buy again
    32 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    88%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    94%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    89%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    84%
    Implementation went as expected
    27 Answers
    User Ratings
    Hippo CMMSIBM Maximo Application Suite
    Likelihood to Recommend
    2.0
    (8 ratings)
    7.7
    (45 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    7.9
    (5 ratings)
    Support Rating
    8.6
    (4 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    User Testimonials
    Hippo CMMSIBM Maximo Application Suite
    Likelihood to Recommend
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    I find that Hippo [CMMS] is really well suited for any scenario. Most CMMS are geared toward manufacturing or industrial use, Hippo [CMMS] works as well for a school or church as it would for a factory. The ease of use for the requestor makes it an ideal platform for any institution.
    Incentivized
    Read full review
    IBM
    It’s really good for organizing all your assets and managing your field technician teams. The new features, like the assistant and remote assistant, are also really good. On the other side, for the second part of the question, what’s less appropriate, for example, for network scanning, there used to be a part of the product that handled natural discovery. Now IBM has discontinued that, so we have to use two different products now to scan the IT environment, which is not so efficient, I would say.
    Incentivized
    Read full review
    Pros
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Simple to use Work requester.
    • Great customer service and support.
    • Not filled with non-essential items like a lot of "Larger" company CMMS systems
    Incentivized
    Read full review
    IBM
    • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
    • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
    • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
    Incentivized
    Read full review
    Cons
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Completed work order reporting can be improved. It seems harder than it should be to get the data I need.
    • I would like to streamline the work order closing procedure. I feel like it takes longer than it should to open various screens and add labor, mark tasks complete, change status, etc. It is a minor inconvenience, but just waiting a few seconds opening up a new window is time-consuming with many WO at a time.
    • Labor tracking and reporting could be improved.
    Incentivized
    Read full review
    IBM
    • The interface is not friendly, and it took a lot of time for our team to get comfortable with it.
    • Sometimes updates can led to unexpected lag and downtime.
    • It has many useful modules and features, but it is not well known, and I only recently found it after I was actively searching for it.
    Incentivized
    Read full review
    Likelihood to Renew
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    IBM
    IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
    Incentivized
    Read full review
    Usability
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    IBM
    The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
    Incentivized
    Read full review
    Performance
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    IBM
    Depends on DB tuning, Query builds etc
    Incentivized
    Read full review
    Support Rating
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    I've used Hippo for several years now. I'm sure other programs have been developed since I did my comparison testing. But Hippo has always done everything we needed it to do. It's very reliable. My guys don't doubt whether or not it's doing its job. The calendar view, ease of use and floor mapping set this program apart from others.
    Incentivized
    Read full review
    IBM
    I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
    Incentivized
    Read full review
    In-Person Training
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    IBM
    As expected, good content and instructions
    Incentivized
    Read full review
    Implementation Rating
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    IBM
    Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
    Incentivized
    Read full review
    Alternatives Considered
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    Ease of end-user to put in a task that they would like to have completed. Hippo is really easy to use and to complete tasks. If a person putting in a task includes their email or phone number we can get ahold of them to ask and questions and it lets them know progress of their task.
    Read full review
    IBM
    As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
    Incentivized
    Read full review
    Scalability
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    IBM
    Cognos on its own is a great BI tool, but integration with Maximo is complex and could be better
    Incentivized
    Read full review
    Return on Investment
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Allows tracking something that we did not have before
    • Decision making is now with hard data
    • Replacement and repair cost have been reduced with tracking of maintenance.
    Incentivized
    Read full review
    IBM
    • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
    • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
    • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
    Incentivized
    Read full review
    ScreenShots

    Hippo CMMS Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot