HipChat (discontinued) vs. Zeplin

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HipChat (discontinued)
Score 9.7 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Zeplin
Score 6.8 out of 10
N/A
Zeplin, from the company of the same name, is a platform supporting collaboration in application development by engineers and designers by providing an API with popular collaboration, development and prototyping tools and creating a space where productions can be shared and reviewed.
$0
up to 1 project
Pricing
HipChat (discontinued)Zeplin
Editions & Modules
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Free
$0
up to 1 project
Advanced
$15
per month per seat (up to 50 projects)
Basic
$15
per month per project
Enterprise
Contact sales team
Offerings
Pricing Offerings
HipChat (discontinued)Zeplin
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
HipChat (discontinued)Zeplin
Features
HipChat (discontinued)Zeplin
Project Management
Comparison of Project Management features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
5% below category average
Zeplin
5.2
Ratings
39% below category average
Mobile Access7.30 Ratings00 Ratings
Search7.20 Ratings5.20 Ratings
Communication
Comparison of Communication features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
8% below category average
Zeplin
8.0
Ratings
1% above category average
Chat7.70 Ratings00 Ratings
Notifications7.70 Ratings8.00 Ratings
Discussions6.50 Ratings00 Ratings
Surveys7.80 Ratings00 Ratings
Internal knowledgebase7.00 Ratings00 Ratings
Integrates with GoToMeeting7.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HipChat (discontinued)
6.3
Ratings
22% below category average
Zeplin
6.5
Ratings
19% below category average
Video files6.50 Ratings00 Ratings
Audio files6.80 Ratings00 Ratings
Access control6.60 Ratings5.20 Ratings
Advanced security features5.90 Ratings4.00 Ratings
Integrates with Google Drive6.00 Ratings00 Ratings
Device sync6.00 Ratings00 Ratings
Versioning00 Ratings8.00 Ratings
Document collaboration00 Ratings9.00 Ratings
Best Alternatives
HipChat (discontinued)Zeplin
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HipChat (discontinued)Zeplin
Likelihood to Recommend
6.8
(0 ratings)
6.4
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
8.2
(0 ratings)
Usability
7.2
(0 ratings)
8.0
(0 ratings)
Support Rating
7.1
(0 ratings)
9.5
(0 ratings)
Implementation Rating
8.4
(0 ratings)
-
(0 ratings)
Ease of integration
7.6
(0 ratings)
-
(0 ratings)
Product Scalability
7.2
(0 ratings)
-
(0 ratings)
User Testimonials
HipChat (discontinued)Zeplin
Likelihood to Recommend
HipChat was discontinued by Atlassian because it wasn't as versatile as Slack and couldn't handle Video/Audio calls as well as Zoom. It lacked the screen sharing capabilities of Skype and ScreenHero (now owned by Slack). It wasn't great at any particular area and its competitors were obviously better in those areas. This lack of versatility negatively impacted it's adoption at GLG, and I'd imagine the rest of world as well. HipChat excels at instant messaging communication (which is the one thing they got right) and although you could make specific rooms to chat about certain topics, Slack was already doing this way better. Overall it's impossible to recommend this software today. If I recall it was very expensive compared to better and more feature rich competitors. If you're seeking a bare bones method of communication you may consider the free version of it, but outside of that scenario, you are almost certainly better off going with a different product.
Read full review
I still have some issues, especially with color integration between the style guide and also project. When we update the colors, it's not automatically sync to every project. Aside from that, zeplin solves my problem for hand-off design from design to developer. I set zeplin is source of truth design file
Read full review
Pros
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Read full review
  • Provides dimensions across iOS, Android and Web which saves developers from a lot of guess and check when implementing designs
  • Allows for easy download of digital design assets for developers to easily organize and implement
  • Great user experience in terms of the product itself and a great value for your money
  • Automatically generates CSS for web designs which is AMAZING!
Read full review
Cons
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Read full review
  • It would be better if it has a dedicated web application
  • It's not the easiest tool to learn and start working with
  • It would be awesome if it had more features turning it into an all-around tool for mockups and prototypes
Read full review
Likelihood to Renew
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review
Great tool
Read full review
Usability
i like how its easy to login , create rooms or start private conversations . The best feature i like describing usability is searching history of conversation in either a room or private conversation just by typing single word .Easy file uploading and downloading .Mention feature is very easy to use which shows all the names starting with given letter .
Read full review
Zeplin's component management and style guide help us to be consistent across whole product and it so easy to use for non-technical person. It is now easy to collaboration for designes between different teams like stackholders, product owner, UI/UX, developers and testers. Now there is only one point of reference is Zeplin so it is so easy to get details without asking designer or developer again and again.
Read full review
Support Rating
HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.
Read full review
Zeplin has classic support with a chat from the website. It's working fine, and we're also getting the support needed when needed. However, Zeplin is very good at closing the incidents and moving on. It was a while ago we had a case with their support so that it might have improved since then.
Read full review
Implementation Rating
I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review
No answers on this topic
Alternatives Considered
I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.
Read full review
Out of all of the products that I have used to support design-to-development handoffs, Zeplin is my favorite. It’s pretty lightweight and easy to use (once you get the hang of it). Zeplin also has a smooth interface and is, generally, clearer to use than other tools, such as InVision. Plus, all of the plug-ins that you can use with Zeplin have supported the design-development relationship and workflows in which I’ve been involved in more efficient, clear, and effective ways than I’ve seen with any other product.
Read full review
Scalability
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Read full review
No answers on this topic
Return on Investment
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Read full review
  • We're using the free plan, so it fits in our needs, although we're limited to create only one project at a time
  • Sketch has some plugins that offers exactly what Zeplin does, for free
  • The integration with design apps (Sketch, Photoshop, XD) and collaboration (Slack and Trello) helps our team to better communicate and be notified on every update
Read full review
ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).