TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.

    $0

    per user

    Stackby

    Score9 out of 10
    N/AStackby is designed to bring together the simplicity of spreadsheets, the functionality of databases and integrations with best business APIs to let anyone build their own tools, the way they want. No coding needed. Users can build a database from scratch, import data from pre-existing sources like spreadsheets or Google Sheets, or choose from over 100 pre-built templates across multiple categories. Stackby offers over 25 unique column types like text,…

    $5

    per month per user

    Pricing
    HipChat (discontinued)Stackby
    Editions & Modules
    HipChat Basic
    $0
    per user
    HipChat Plus
    $2
    per user
    Personal
    $6
    per month per user
    Economy
    $10
    per month per user
    Business
    $20
    per month per user
    Business Plus
    $35
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    HipChat (discontinued)Stackby
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    HipChat (discontinued)Stackby
    Considered Both Products
    Atlassian
    No answer on this topic
    Stackby
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    13 Answers
    Features
    HipChat (discontinued)Stackby
    Project Management
    Comparison of Project Management features of HipChat (discontinued) and Stackby
    Feature
    HipChat (discontinued)
    7.3
    106 Ratings
    5% below category average
    Stackby
    -
    Ratings
    Mobile Access7.397 Ratings00 Ratings
    Search7.2103 Ratings00 Ratings
    Communication
    Comparison of Communication features of HipChat (discontinued) and Stackby
    Feature
    HipChat (discontinued)
    7.3
    132 Ratings
    8% below category average
    Stackby
    -
    Ratings
    Chat7.7132 Ratings00 Ratings
    Notifications7.7130 Ratings00 Ratings
    Discussions6.5110 Ratings00 Ratings
    Surveys7.834 Ratings00 Ratings
    Internal knowledgebase7.043 Ratings00 Ratings
    Integrates with GoToMeeting7.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of HipChat (discontinued) and Stackby
    Feature
    HipChat (discontinued)
    6.3
    95 Ratings
    21% below category average
    Stackby
    -
    Ratings
    Video files6.585 Ratings00 Ratings
    Audio files6.873 Ratings00 Ratings
    Access control6.660 Ratings00 Ratings
    Advanced security features5.949 Ratings00 Ratings
    Integrates with Google Drive6.027 Ratings00 Ratings
    Device sync6.055 Ratings00 Ratings
    Best Alternatives
    HipChat (discontinued)Stackby
    Small Businesses
    Flock
    Score9.1 out of 10
    Google Sheets
    Score8.8 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Excel
    Score8.7 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Microsoft Excel
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HipChat (discontinued)Stackby
    Likelihood to Recommend
    6.8
    (133 ratings)
    9.0
    (14 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.2
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    7.1
    (7 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    7.2
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    HipChat (discontinued)Stackby
    Likelihood to Recommend
    Atlassian
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Stackby
    Based on my experience, I can provide specific scenarios where Stackby is well suited and others where it may be less appropriate: Project Management: Stackby is an excellent choice for project management scenarios. Its ability to create custom databases, track tasks, assign responsibilities, and collaborate in real-time makes it highly effective for managing and monitoring project progress. CRM and Sales: Stackby is well suited for managing customer relationships and sales processes. Its customizable database structure allows for organizing customer information, tracking leads, managing deals, and generating reports. The ability to integrate with other tools further enhances its usefulness in CRM and sales workflows. Content Planning: Stackby is a great fit for content planning scenarios. Users can create databases to manage editorial calendars, track content ideas, assign tasks to team members, and monitor content performance. Collaboration features facilitate seamless content collaboration and ensure timely publishing.
    Read full review
    Pros
    Atlassian
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Stackby
    • Ability to collaborate with team members on the same spreadsheet
    • Ability to integrate multiple tools for centralized utilization (i.e. Facebook, Google Analytics, project management, etc.)
    • Ability to send SMS and messages using integration with Twillio and Whatsapp
    • All spreadsheets/databases securely saved in the cloud instead of on local hard drive(s)
    Read full review
    Cons
    Atlassian
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Stackby
    • Implement the same views available on desktop into the mobile app
    • Internal automations (like Airtable)
    • Ability to implement and display info as a dashboard (like Airtable)
    • Polish up the formatting of formulas, inputting them causes user frustration due to the formula input cursor jumping around
    • Better intelligence and ease of inputting data in bulk i.e have the fields automatically identify what data is being input and format appropriately (like Airtable does)
    Read full review
    Likelihood to Renew
    Atlassian
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Stackby
    No answers on this topic
    Usability
    Atlassian
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Stackby
    Stackby is overall pretty easy to use, especially if you're used to something like Airtable or SmartSuite. Some of the pages seem like near exact clones (though they put their own creative spin on things). I'd prefer a slighty fresher interface (like SmartSuite), but I'm willing to sacrifice that for the better price and great customer service.
    Read full review
    Support Rating
    Atlassian
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    Stackby
    Extremely responsive, helpful, and friendly support (unlike many other SAAS teams out there).
    Read full review
    Implementation Rating
    Atlassian
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    Stackby
    No answers on this topic
    Alternatives Considered
    Atlassian
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    Stackby
    I have also tried Ora.Pm. Infinity has better graphical interface, but nowhere near as many features and the UI isn't as effective (i.e, moving around with keys). Grist has a much more technical interface and it comes from being more of a database/interactive spreadsheet vs Stackby. Grist has much more functionality in terms of formulas, but is much harder to learn to use and less other functionalities. Ora.PM is more of a test at a task management app, and doesn't compare - Stackby is much better.
    Read full review
    Scalability
    Atlassian
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    Stackby
    No answers on this topic
    Return on Investment
    Atlassian
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    Stackby
    • Positive impact on organising my marketing so I contact advertisers in an appropriate time frame and don't lose hours figuring out what's happening.
    • Positive impact on organising challenges so that people feel more connected and supported, leading to future sales.
    • Positive impact on understanding data so that I can use it more effectively.
    Read full review
    ScreenShots

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

    Stackby Screenshots

    Screenshot of the Grid ScreenScreenshot of some of the 25 column typesScreenshot of the Calendar ViewScreenshot of a Kanban ViewScreenshot of a Custom Form