HipChat (discontinued) vs. Samepage

HipChat was discontinued by Atlassian because it wasn't as versatile as Slack and couldn't handle Video/Audio calls as well as Zoom. It lacked the screen sharing capabilities of Skype and ScreenHero (now owned by Slack). It wasn't great at any particular area and its competitors were obviously better in those areas. This lack of versatility negatively impacted it's adoption at GLG, and I'd imagine the rest of world as well. HipChat excels at instant messaging communication (which is the one thing they got right) and although you could make specific rooms to chat about certain topics, Slack was already doing this way better. Overall it's impossible to recommend this software today. If I recall it was very expensive compared to better and more feature rich competitors. If you're seeking a bare bones method of communication you may consider the free version of it, but outside of that scenario, you are almost certainly better off going with a different product.

Incentivized

We only use Samepage (SP) for project management. I tried watching some YouTube videos when we first started using the program, and their way of using SP made no sense to me (education industry). So the videos weren't helpful for how we use SP, even for generalizing about tips/shortcuts. Therefore, my answer is "use SP for project management and it will be a good choice for you to keep up with project statuses."

Incentivized

• HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
• HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
• HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
• I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.

Incentivized

• The "Pages" layout is extremely helpful to keep many different kinds of files, comments, etc. in one place and on one project. Basically it enables you to work on a project in real time, instead of having one place to put documents, another for chat, etc.
• The "Tasks" feature furthers the seamlessness of the app, making it easy for collaboraters to see the relationship between tasks and projects.
• The "Call" feature is a huge win for communicating all in one app and being able to see the project and its tasks and progress all in one space.

Incentivized

• Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
• Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
• Video and audio calls are pretty useless, they're slow and not always work.
• The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.

Incentivized

• I would like to see a richer API that offers access to Samepage’s technology and manipulates it for more apps.
• There could also be more features offered in the free plan. It will give users a better feel for the platform.
• The new format is not as easy to use as the Legacy Format.

Incentivized

If they fix the bugs the last update gave that are causing hipchat to crash more often.

Incentivized

i like how its easy to login , create rooms or start private conversations . The best feature i like describing usability is searching history of conversation in either a room or private conversation just by typing single word .Easy file uploading and downloading .Mention feature is very easy to use which shows all the names starting with given letter .

Incentivized

HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.

Incentivized

We started using Samepage's free trial and hadn't used it enough by the time it was over. But they were very gracious in extending our trial and giving us extra Pages to use to be sure it met our needs. I love when software companies act like real people, care about our success and realize we are working off deadlines. We are now a paid user.

Incentivized

I don't have insights as I was not a part of the implementation. However, I love the end product

Incentivized

I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.

Incentivized

Igloo has a free version and is easy to use but has few project management features. It also lacks audio and video calling functionality. Quip is easy to use and configure, but it lacks team calendar. Basecamp is great for project management but lacks the flexibility granted by Samepage's pages which can mix different kinds of content.

Incentivized

Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.

Incentivized

• HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.

Incentivized

• Positive impact - Increased productivity, lesser time spent on projects that also reduces the expenses.
• Zero to no delay of work with the presence of great collaboration - Lesser backlog in the queue.
• Clarity at work with highly sophisticated reports.

Incentivized