HipChat (discontinued) vs. Notion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HipChat (discontinued)
Score 9.7 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Notion
Score 8.7 out of 10
N/A
Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.
$0
Pricing
HipChat (discontinued)Notion
Editions & Modules
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Free
$0
Plus
$12
per month per user
Business
$24
per month per user
Enterprise
Custom Pricing
Offerings
Pricing Offerings
HipChat (discontinued)Notion
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)A discount is offered for annual billing.
More Pricing Information
Community Pulse
HipChat (discontinued)Notion
Features
HipChat (discontinued)Notion
Project Management
Comparison of Project Management features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
5% below category average
Notion
9.9
Ratings
25% above category average
Mobile Access7.30 Ratings10.00 Ratings
Search7.20 Ratings10.00 Ratings
Task Management00 Ratings9.60 Ratings
Gantt Charts00 Ratings10.00 Ratings
Scheduling00 Ratings10.00 Ratings
Workflow Automation00 Ratings10.00 Ratings
Visual planning tools00 Ratings10.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
8% below category average
Notion
9.6
Ratings
19% above category average
Chat7.70 Ratings10.00 Ratings
Notifications7.70 Ratings10.00 Ratings
Discussions6.50 Ratings10.00 Ratings
Surveys7.80 Ratings9.30 Ratings
Internal knowledgebase7.00 Ratings10.00 Ratings
Integrates with GoToMeeting7.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.90 Ratings
Integrates with Outlook00 Ratings9.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HipChat (discontinued)
6.3
Ratings
22% below category average
Notion
9.9
Ratings
23% above category average
Video files6.50 Ratings10.00 Ratings
Audio files6.80 Ratings10.00 Ratings
Access control6.60 Ratings10.00 Ratings
Advanced security features5.90 Ratings10.00 Ratings
Integrates with Google Drive6.00 Ratings9.20 Ratings
Device sync6.00 Ratings10.00 Ratings
Versioning00 Ratings10.00 Ratings
Document collaboration00 Ratings10.00 Ratings
Best Alternatives
HipChat (discontinued)Notion
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HipChat (discontinued)Notion
Likelihood to Recommend
6.8
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
-
(0 ratings)
Usability
7.2
(0 ratings)
10.0
(0 ratings)
Support Rating
7.1
(0 ratings)
-
(0 ratings)
Implementation Rating
8.4
(0 ratings)
-
(0 ratings)
Ease of integration
7.6
(0 ratings)
-
(0 ratings)
Product Scalability
7.2
(0 ratings)
-
(0 ratings)
User Testimonials
HipChat (discontinued)Notion
Likelihood to Recommend
HipChat was discontinued by Atlassian because it wasn't as versatile as Slack and couldn't handle Video/Audio calls as well as Zoom. It lacked the screen sharing capabilities of Skype and ScreenHero (now owned by Slack). It wasn't great at any particular area and its competitors were obviously better in those areas. This lack of versatility negatively impacted it's adoption at GLG, and I'd imagine the rest of world as well. HipChat excels at instant messaging communication (which is the one thing they got right) and although you could make specific rooms to chat about certain topics, Slack was already doing this way better. Overall it's impossible to recommend this software today. If I recall it was very expensive compared to better and more feature rich competitors. If you're seeking a bare bones method of communication you may consider the free version of it, but outside of that scenario, you are almost certainly better off going with a different product.
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At the company I work for, we use Notion as an organizational base for all sectors and projects. For example, we use it for the marketing team, customer support team, among others. And for each one, we can create pipelines, tasks, due dates, execution time, tags with different colors. It's something very versatile that helps with everything around here. We've even created a sales funnel in Notion.
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Pros
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
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  • I love that you can create nested pages, allowing for separate sections to organize information as needed.
  • I appreciate the convenience of effortlessly uploading images to any section.
  • I appreciate that when adding links, you can embed them so the website displays directly on the page.
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Cons
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
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  • I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating.
  • While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance.
  • It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout.
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Likelihood to Renew
If they fix the bugs the last update gave that are causing hipchat to crash more often.
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We're too settled in the ecosystem and we have no major complaints with it. No reason to move unless you have a burning pain point
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Usability
i like how its easy to login , create rooms or start private conversations . The best feature i like describing usability is searching history of conversation in either a room or private conversation just by typing single word .Easy file uploading and downloading .Mention feature is very easy to use which shows all the names starting with given letter .
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Notion addresses most of our needs and help teams to organize their tasks, track their progresses and then archive for future reference. The company uses Notion to share announcement, holiday schedules, employee contact information and organizational structures. Everyone finds it useful and helpful. The notifications are instant. Reminders are on time.
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Support Rating
HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.
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No answers on this topic
Implementation Rating
I don't have insights as I was not a part of the implementation. However, I love the end product
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No answers on this topic
Alternatives Considered
I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.
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Notion is much more robust than Google Tasks, which I find very limited. Notion is far more customizable and affordable than Asana, which is more of a turnkey solution for teams that want to work within a pre-defined structure. Notion and ClickUp are comparable, in my opinion, in terms of task management and affordability, however Notion is the more customizable and expansive option whereas ClickUp is mostly just for task management.
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Scalability
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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No answers on this topic
Return on Investment
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
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  • It has streamlined our processes across various teams to all work from a signle source of truth
  • Maintaining this source of truth is a full time job
  • It has reduced our overall tool set by completely eliminating two other softwares we were paying for
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ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).