Hightouch vs. Leadspace

Leadspace simplifies the process of gathering, normalizing, and validating data. As it is a robust tool, it allows us to focus our efforts on creating demand. Because it is the source of truth, we use it to enrich all incoming data and organize records into scales. We would, however, appreciate having more industry-specific data. We are working on combining and unifying various industry data sets so that they can be ingested into their enrichment values.

Incentivized

• Reachforce Smart forms - pumps up conversions with fewer fields, while getting high quality/accurate data company and contact on the back end
• Reachforce data is second to none
• Reachforce standardization is a lifesaver when doing things like segmenting, direct mail, etc.

Incentivized

• Data quality on contact level is not accurate as we would like. I noticed even the data we get from D&B is not as accurate as would like. It is understandable because people change their jobs so frequently in our industry. We received high bounce rate from our email marketing. We did the random review of our own data against their data and found some contacts' info has not been updated and is wrong.
• Smartforms integration can be tricky for the first time users.
• I wish they refreshed their data more frequently than quarterly.

Incentivized

Nothing else to add

We chose Leadspace after evaluating several other suppliers in part because of their ability to give localized addresses for contacts, enrich with personas, and provide predictive intent data for contacts. Among other things, they've exceeded expectations in all three of these areas and more.

Incentivized

• Account Management team from Leadspace is very helpful in helping us to understand the product in detail.
• Enrichment of data based on company and person helps the organisation to plan & execute better.
• Can get the customized details from Leadspace team based on our needs
• The feature "persona scoring" helps in defining our key target personas using job titles, job levels and technologies and now when new leads come into our database, they get scored against these personas and this drives a key part of our lead scoring model and campaign segmentation

Incentivized