Highspot vs. WorkRamp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Highspot
Score 7.9 out of 10
N/A
Highspot is a sales content management software solution offered by Highspot.N/A
WorkRamp
Score 8.5 out of 10
N/A
WorkRamp, from the company of the same name in San Francisco, is presented as an end-to-end training platform for educating employees and customers at scale. WorkRamp offers solutions for sales (e.g. sales coaching, sales bootcamp), customer success and support, and also customers, to train users of the service on product usage, product pitch (sales), as well as provide in-context support to CS agents. It can be used to launch learning academies as well.N/A
Pricing
HighspotWorkRamp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HighspotWorkRamp
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
HighspotWorkRamp
Features
HighspotWorkRamp
Learning Management
Comparison of Learning Management features of Product A and Product B
Highspot
-
Ratings
WorkRamp
7.8
Ratings
5% below category average
Course authoring00 Ratings8.00 Ratings
Course catalog or library00 Ratings7.00 Ratings
Player/Portal00 Ratings7.00 Ratings
Learning content00 Ratings8.00 Ratings
Mobile friendly00 Ratings7.00 Ratings
Progress tracking & certifications00 Ratings8.00 Ratings
Assignments00 Ratings9.00 Ratings
Compliance management00 Ratings8.00 Ratings
Learning administration00 Ratings8.00 Ratings
Learning reporting & analytics00 Ratings7.00 Ratings
Social learning00 Ratings9.00 Ratings
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HighspotWorkRamp
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User Ratings
HighspotWorkRamp
Likelihood to Recommend
4.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
6.5
(0 ratings)
8.0
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
HighspotWorkRamp
Likelihood to Recommend
Great for delivering insight on which personas are engaging with the material shared. If I've had multiple meetings with personas, but they have not engaged with my proposal, I'm now able to understand the priority of our partnership and how it ranks within their other initiatives.
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WorkRamp is a great tool that is easy to use and manage. Especially for trainings that need to be done once it is easy to set them up and make them flow together, set out different topics, link to internal documents, etc. For trainings that you want people to be able to repeat or refer back to often, it is not the best solution. It's hard to go back and find a specific module or section of a module once you have completed it unless you know exactly where to look.
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Pros
  • Outlook Plug-In is very easy to use and allows users to easily access Highspot content
  • Highspot provides instant feedback when an email is opened and data about the length of time the reader spent in the document.
  • Overall ease of use. Highspot is very easy to use and navigation is very intuitive.
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  • Customer service.
  • Drag-and-drop course creation.
  • Great UX/UI for both users and admin.
  • Salesforce integration.
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Cons
  • The search function can cause some issues if the platform is not set up correctly.
  • It can be hard to build pitches - I wish it was a little easier to maneuver
  • It seems like the tracking does not always work for pitch views.
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  • Auto tagging resources by keywords being used can be helpful to the party in charge of maintaining the information.
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Likelihood to Renew
I love Highspot, it saves me a ton of time every single day. I like how my correspondence looks professional and I know what I'm sending is accurate and company approved. I'm able to add it to an email template in seconds and choose multiple brochures if it fits the information the student wants or requested. I can also customize templates to make them company specific when appropriate
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No answers on this topic
Usability
I use Highspot every day. It is basically my go-to spot to find anything I need to know about the product, like pricing and internal processes. It also helps me provide value-added emails to my prospects with extreme ease. Without Highspot I would not have the current success that I have right now in sales.
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WorkRamp has allowed us to keep employees up to date on the most recent trainings so that the entire workforce is working on the same information. It has also allowed us to roll out that training on an ad hoc basis vs gathering everyone together for live training, which can be delayed with calendar conflicts
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Support Rating
I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.
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No answers on this topic
Alternatives Considered
From an investment perspective, Highspot was very reasonable in price for both the main platform and the LMS. The ease of use and management seemed to be a lot less than some of the others we looked at. If we had a more robust solution, I could see where there could be value in what the others offered, but for what we needed Highspot checked all the boxes.
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WorkRamp has a very sophisticated solution that allows organizations to be nimble and flexible when it comes to rolling out training to employees. I like it for the ad hoc ability to move as fast as the organization needs to move
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Return on Investment
  • Highspot has created more efficiency within our Sales team as reps no longer have to "hunt" for up-to-date collateral
  • Highspot helps us understand what collateral gets deals in pipeline
  • Highspot aids in new employees getting ramped easier and faster with one location to review training content
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  • We are much more knowledgeable in our respective teams and across departments regarding what each team is working on or has control over.
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ScreenShots

Highspot Screenshots

Screenshot of Content usage analytics

WorkRamp Screenshots

Screenshot of Learner Path (Onboarding)Screenshot of Content Collaboration Tools for EditorsScreenshot of Live Training Events (Instructor-Led)Screenshot of Pitch & Chat CertificationsScreenshot of Customer Training LMSScreenshot of Data Visualizations: In-App Reporting