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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highspot

    Score7.9 out of 10
    N/AHighspot is a sales content management software solution offered by Highspot.N/A

    Pipeliner CRM

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid, an…

    $65

    Pricing
    HighspotPipeliner CRM
    Editions & Modules
    No answers on this topic
    STARTER - Basic sales management, tracking and collaboration
    $65.00 per user per month
    STARTER - Basic sales management, tracking and collaboration
    $65 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    UNLIMITED - Full CRM functionality with advanced reporting, customization and services.
    $150 per user per month
    UNLIMITED - Advanced CRM functionality including advanced features
    $150 per user per month
    Offerings
    Pricing Offerings
    HighspotPipeliner CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HighspotPipeliner CRM
    Considered Both Products
    Highspot
    No answer on this topic
    Pipelinersales
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    20 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    21 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    HighspotPipeliner CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Highspot and Pipeliner CRM
    Feature
    Highspot
    -
    Ratings
    Pipeliner CRM
    9.0
    18 Ratings
    15% above category average
    Customer data management / contact management00 Ratings8.118 Ratings
    Workflow management00 Ratings8.918 Ratings
    Territory management00 Ratings8.916 Ratings
    Opportunity management00 Ratings9.018 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.717 Ratings
    Contract management00 Ratings8.816 Ratings
    Quote & order management00 Ratings9.62 Ratings
    Interaction tracking00 Ratings8.917 Ratings
    Channel / partner relationship management00 Ratings9.014 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Highspot and Pipeliner CRM
    Feature
    Highspot
    -
    Ratings
    Pipeliner CRM
    9.3
    2 Ratings
    21% above category average
    Case management00 Ratings9.11 Ratings
    Call center management00 Ratings9.11 Ratings
    Help desk management00 Ratings9.62 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Highspot and Pipeliner CRM
    Feature
    Highspot
    -
    Ratings
    Pipeliner CRM
    8.6
    19 Ratings
    13% above category average
    Lead management00 Ratings8.919 Ratings
    Email marketing00 Ratings8.22 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Highspot and Pipeliner CRM
    Feature
    Highspot
    -
    Ratings
    Pipeliner CRM
    8.8
    19 Ratings
    15% above category average
    Task management00 Ratings8.319 Ratings
    Billing and invoicing management00 Ratings9.11 Ratings
    Reporting00 Ratings9.018 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Highspot and Pipeliner CRM
    Feature
    Highspot
    -
    Ratings
    Pipeliner CRM
    8.3
    19 Ratings
    9% above category average
    Forecasting00 Ratings9.019 Ratings
    Pipeline visualization00 Ratings8.319 Ratings
    Customizable reports00 Ratings7.519 Ratings
    Customization
    Comparison of Customization features of Highspot and Pipeliner CRM
    Feature
    Highspot
    -
    Ratings
    Pipeliner CRM
    8.3
    19 Ratings
    10% above category average
    Custom fields00 Ratings8.219 Ratings
    Custom objects00 Ratings8.018 Ratings
    Scripting environment00 Ratings9.11 Ratings
    API for custom integration00 Ratings8.117 Ratings
    Security
    Comparison of Security features of Highspot and Pipeliner CRM
    Feature
    Highspot
    -
    Ratings
    Pipeliner CRM
    8.2
    18 Ratings
    1% below category average
    Single sign-on capability00 Ratings8.317 Ratings
    Role-based user permissions00 Ratings8.218 Ratings
    Social CRM
    Comparison of Social CRM features of Highspot and Pipeliner CRM
    Feature
    Highspot
    -
    Ratings
    Pipeliner CRM
    8.4
    17 Ratings
    13% above category average
    Social data00 Ratings8.017 Ratings
    Social engagement00 Ratings8.717 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Highspot and Pipeliner CRM
    Feature
    Highspot
    -
    Ratings
    Pipeliner CRM
    8.5
    17 Ratings
    15% above category average
    Marketing automation00 Ratings7.917 Ratings
    Compensation management00 Ratings9.11 Ratings
    Platform
    Comparison of Platform features of Highspot and Pipeliner CRM
    Feature
    Highspot
    -
    Ratings
    Pipeliner CRM
    8.2
    17 Ratings
    11% above category average
    Mobile access00 Ratings8.217 Ratings
    Best Alternatives
    HighspotPipeliner CRM
    Small Businesses
    No answers on this topic
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Paperflite
    Score9.3 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Paperflite
    Score9.3 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HighspotPipeliner CRM
    Likelihood to Recommend
    4.0
    (51 ratings)
    9.0
    (20 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    6.5
    (7 ratings)
    9.7
    (10 ratings)
    Support Rating
    10.0
    (13 ratings)
    8.9
    (10 ratings)
    User Testimonials
    HighspotPipeliner CRM
    Likelihood to Recommend
    Highspot
    Great for delivering insight on which personas are engaging with the material shared. If I've had multiple meetings with personas, but they have not engaged with my proposal, I'm now able to understand the priority of our partnership and how it ranks within their other initiatives.
    Read full review
    Pipelinersales
    Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
    Read full review
    Pros
    Highspot
    • From an admin perspective, the platform is very easy to navigate, build and launch new content and informational pages for our team.
    • The search feature within the platform is very accurate and does a great job of curating the top content based off of what our reps are looking for.
    • The ability for our reps to hit 'edit in word online' or 'edit in Excel online' is great because our reps don't have to download a doc, edit it and then re-upload into the system. Any changes they make are auto-saved and stored right in Highspot. They can then present straight from the platform.
    Incentivized
    Read full review
    Pipelinersales
    • Clear and easy visualisation of Sales Process
    • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
    • Reporting into pivot table is also easy and very useful
    • Mobile app has always been very good and easy to use since 2015
    Read full review
    Cons
    Highspot
    • The mobile platform is not as user-friendly, missing some of the ease of use from a mobile device.
    • The Help section is not as comprehensive or accurate. Often a search yields answers that are not relevant to the issue trying to be resolved.
    • Content can only be sorted alphabetically or by date, it would be useful to be able to sort by author or department as well.
    Incentivized
    Read full review
    Pipelinersales
    • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
    Read full review
    Likelihood to Renew
    Highspot
    I love Highspot, it saves me a ton of time every single day. I like how my correspondence looks professional and I know what I'm sending is accurate and company approved. I'm able to add it to an email template in seconds and choose multiple brochures if it fits the information the student wants or requested. I can also customize templates to make them company specific when appropriate
    Incentivized
    Read full review
    Pipelinersales
    Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
    Read full review
    Usability
    Highspot
    It is a very intuitive website with easy navigation. I am also able to search by market name alone to get all the information that I need within that market. It is only as good as the information you place into it, but the naming conventions should be standard across the board.
    Incentivized
    Read full review
    Pipelinersales
    I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
    Read full review
    Support Rating
    Highspot
    I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.
    Incentivized
    Read full review
    Pipelinersales
    The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
    Read full review
    Alternatives Considered
    Highspot
    Dropbox was sufficient for storing content in an easy to access space but, provided us no value beyond that. SharePoint actually made us less productive due to the amount of time our sales team had to spend searching for the right piece of content. Neither solution provided us any analytics as to what content was being used/engaged with.

    Highspot provided us with intuitive content search and organization with the ability to tag keywords, search queries, and fine-tune categorization of all of our content. Highspot also provided us with direct feedback when our customer or prospective customers were viewing content which enabled us to follow-up at the perfect time and was directly attributed to several closed won opportunities. Their Outlook integration is the icing on the top as it allows our sales team to share content, access email templates, and link communication back to Salesforce without ever having to leave the email client. With these features combined Highspot has made me drastically more productive and efficient in my work.
    Incentivized
    Read full review
    Pipelinersales
    The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. Best user interface & fast to learn.
    Incentivized
    Read full review
    Return on Investment
    Highspot
    • Highspot has created more efficiency within our Sales team as reps no longer have to "hunt" for up-to-date collateral
    • Highspot helps us understand what collateral gets deals in pipeline
    • Highspot aids in new employees getting ramped easier and faster with one location to review training content
    Incentivized
    Read full review
    Pipelinersales
    • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
    • The visual tools allow those "no good deals" to be spotted and resource usage limited.
    • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
    Read full review
    ScreenShots

    Highspot Screenshots

    Screenshot of Content usage analytics

    Pipeliner CRM Screenshots

    Screenshot of Pipeliner CRM — A sales enablement tool focused  on pipeline management, sales process & analytics.Screenshot of Can be used with email such as MS Outlook, gmailScreenshot of The pipeline view, to review and forecast sales, manage revenue risk, collaborate with a sales teamScreenshot of Pipeliner CRM opportunity viewScreenshot of Analytics: analyse win/loss rates, review sales person/team/territory performance, set key sales metrics & goals, leading & lagging indicatorsScreenshot of Visual Sales Tool: designed to cut through the noise, focuses on high value activities, everything in one place (no need for multiple tools)