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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score5.9 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Salesflare

    Score6 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Pricing
    Highrise CRM (discontinued)Salesflare
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)Salesflare
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Highrise CRM (discontinued)Salesflare
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Salesflare
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    12 Answers
    Features
    Highrise CRM (discontinued)Salesflare
    Sales Force Automation
    Comparison of Sales Force Automation features of Highrise CRM (discontinued) and Salesflare
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Salesflare
    8.1
    11 Ratings
    5% above category average
    Customer data management / contact management00 Ratings8.811 Ratings
    Workflow management00 Ratings8.711 Ratings
    Territory management00 Ratings5.12 Ratings
    Opportunity management00 Ratings8.011 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.011 Ratings
    Contract management00 Ratings10.01 Ratings
    Quote & order management00 Ratings6.12 Ratings
    Interaction tracking00 Ratings8.811 Ratings
    Channel / partner relationship management00 Ratings8.27 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Highrise CRM (discontinued) and Salesflare
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Salesflare
    8.3
    1 Ratings
    10% above category average
    Case management00 Ratings9.01 Ratings
    Call center management00 Ratings7.01 Ratings
    Help desk management00 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Highrise CRM (discontinued) and Salesflare
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Salesflare
    8.7
    10 Ratings
    14% above category average
    Lead management00 Ratings8.710 Ratings
    Email marketing00 Ratings8.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Highrise CRM (discontinued) and Salesflare
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Salesflare
    8.0
    11 Ratings
    5% above category average
    Task management00 Ratings8.011 Ratings
    Billing and invoicing management00 Ratings8.01 Ratings
    Reporting00 Ratings8.011 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Highrise CRM (discontinued) and Salesflare
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Salesflare
    8.2
    11 Ratings
    8% above category average
    Forecasting00 Ratings7.99 Ratings
    Pipeline visualization00 Ratings9.011 Ratings
    Customizable reports00 Ratings7.810 Ratings
    Customization
    Comparison of Customization features of Highrise CRM (discontinued) and Salesflare
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Salesflare
    8.7
    10 Ratings
    15% above category average
    Custom fields00 Ratings8.110 Ratings
    Custom objects00 Ratings10.02 Ratings
    API for custom integration00 Ratings8.110 Ratings
    Security
    Comparison of Security features of Highrise CRM (discontinued) and Salesflare
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Salesflare
    8.1
    10 Ratings
    3% below category average
    Single sign-on capability00 Ratings8.17 Ratings
    Role-based user permissions00 Ratings8.010 Ratings
    Social CRM
    Comparison of Social CRM features of Highrise CRM (discontinued) and Salesflare
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Salesflare
    8.5
    8 Ratings
    15% above category average
    Social data00 Ratings8.88 Ratings
    Social engagement00 Ratings8.18 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Highrise CRM (discontinued) and Salesflare
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Salesflare
    8.9
    8 Ratings
    19% above category average
    Marketing automation00 Ratings8.88 Ratings
    Compensation management00 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Highrise CRM (discontinued) and Salesflare
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Salesflare
    8.9
    11 Ratings
    19% above category average
    Mobile access00 Ratings8.911 Ratings
    Best Alternatives
    Highrise CRM (discontinued)Salesflare
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesmate
    Score10 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)Salesflare
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (9 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (9 ratings)
    User Testimonials
    Highrise CRM (discontinued)Salesflare
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Salesflare
    In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Salesflare
    • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
    • Powerful data automation features so everything you do has maximum bottom-line impact.
    • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Salesflare
    • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
    • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
    • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Salesflare
    No answers on this topic
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Salesflare
    Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    ScreenShots

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.