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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score5.9 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    monday CRM

    Score8.5 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Pricing
    Highrise CRM (discontinued)monday CRM
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)monday CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details18% discount for annual pricing. Plans start with 3 seats.
    More Pricing Information
    Community Pulse
    Highrise CRM (discontinued)monday CRM
    Considered Both Products
    Discontinued Products
    No answer on this topic
    monday.com
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    77 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    80 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    68 Answers
    Features
    Highrise CRM (discontinued)monday CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Highrise CRM (discontinued) and monday CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    monday CRM
    7.5
    62 Ratings
    3% below category average
    Customer data management / contact management00 Ratings7.658 Ratings
    Workflow management00 Ratings7.560 Ratings
    Territory management00 Ratings8.233 Ratings
    Opportunity management00 Ratings7.455 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.046 Ratings
    Contract management00 Ratings7.240 Ratings
    Interaction tracking00 Ratings6.343 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Highrise CRM (discontinued) and monday CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    monday CRM
    6.7
    46 Ratings
    12% below category average
    Lead management00 Ratings6.746 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Highrise CRM (discontinued) and monday CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    monday CRM
    6.3
    57 Ratings
    19% below category average
    Task management00 Ratings6.156 Ratings
    Billing and invoicing management00 Ratings5.238 Ratings
    Reporting00 Ratings7.749 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Highrise CRM (discontinued) and monday CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    monday CRM
    6.7
    57 Ratings
    12% below category average
    Forecasting00 Ratings6.147 Ratings
    Pipeline visualization00 Ratings7.354 Ratings
    Customizable reports00 Ratings6.649 Ratings
    Customization
    Comparison of Customization features of Highrise CRM (discontinued) and monday CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    monday CRM
    6.9
    54 Ratings
    8% below category average
    Custom fields00 Ratings7.554 Ratings
    Custom objects00 Ratings6.246 Ratings
    Scripting environment00 Ratings6.931 Ratings
    API for custom integration00 Ratings6.932 Ratings
    Security
    Comparison of Security features of Highrise CRM (discontinued) and monday CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    monday CRM
    6.9
    50 Ratings
    19% below category average
    Single sign-on capability00 Ratings8.843 Ratings
    Role-based user permissions00 Ratings5.050 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Highrise CRM (discontinued) and monday CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    monday CRM
    6.5
    29 Ratings
    12% below category average
    Marketing automation00 Ratings6.529 Ratings
    Platform
    Comparison of Platform features of Highrise CRM (discontinued) and monday CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    monday CRM
    7.3
    52 Ratings
    0% below category average
    Mobile access00 Ratings7.352 Ratings
    Best Alternatives
    Highrise CRM (discontinued)monday CRM
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)monday CRM
    Likelihood to Recommend
    9.0
    (10 ratings)
    8.6
    (70 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    8.4
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    8.8
    (67 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.1
    (56 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Highrise CRM (discontinued)monday CRM
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    monday.com
    • I feel since we integrated to monday CRM, that the speed of our invoicing rate has increased, due to the easier navigation monday CRM provides.
    • Communication with other peers & departments has become easier to reach out since we all share this platform and able to tag the needed person.
    • We are also able to view and give reports easier to our VP's/ higher up, providing visibility and graphs of our trending sales numbers categorized by each store with different sales type.
    Incentivized
    Read full review
    ScreenShots

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.