HighRadius Autonomous Receivables vs. Maxio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HighRadius Autonomous Receivables
Score 7.7 out of 10
N/A
Autonomous Receivables, from HighRadius headquartered in Houston, is an AI-powered accounts receivable solution. It is designed to reduce DSO and bad debt with the best Accounts Receivable Management Software. The solution connects credit, billing & invoicing, cash application, deductions, and collections into a single business process.N/A
Maxio
Score 8.0 out of 10
N/A
Maxio helps B2B SaaS companies maximize their revenue operations. The financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue & expense recognition, and SaaS metrics & analytics.
$0
30 Day Trial
Pricing
HighRadius Autonomous ReceivablesMaxio
Editions & Modules
No answers on this topic
Build
$0
30 Day Trial
Grow
$599
per month up to $100k in monthly billings
Scale
Custom
Offerings
Pricing Offerings
HighRadius Autonomous ReceivablesMaxio
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBuild Plan - Developer-friendly sandbox where you can try out billing for free for 30 days. Grow Plan - Complete B2B subscription management platform with billing, revenue recognition, and reporting. Scale Plan - Tailored solution to support high billing volumes and advanced requirements. Talk with Sales about available volume-based discounts.
More Pricing Information
Community Pulse
HighRadius Autonomous ReceivablesMaxio
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User Ratings
HighRadius Autonomous ReceivablesMaxio
Likelihood to Recommend
9.0
(0 ratings)
1.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
HighRadius Autonomous ReceivablesMaxio
Likelihood to Recommend
[HighRadius Collections Cloud] is well suited for [a] multitude of businesses. It's a well-versed system that uses your current data to help drive automation with the receivables. [It] also uses analytics to help drive forecasting. Businesses need to realize [their] data is what drives [the] program, so [they] need to ensure [the] dataset is valid before trying to convert over to [HighRadius Collections Cloud]. Existing ERP is driving what [HighRadius Collections Cloud] can or can not do.
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SaaSOptics is awesome for growing companies that want to automate their invoicing. I like that it is also aimed at subscription based sales structures rather than sales that occur at a single point in time (but has the ability to support both). SaaSOptics makes it super easy to keep track of subscriptions, renewals, co-terms, etc. The reporting is a great feature, but we are unable to use most of the reports as we are a cash-based accounting firm. SO caters to accrual accounting and GAAP compliant firms which makes sense as it is the most commonly accepted accounting basis here in the US, but many small SaaS start-ups are still operating on cash basis. We are one of those companies, so we are able to get a ton of use out of the invoicing side of things, a lot of the reports are useless for us. We also wish SO had a commission module since we already integrate our CRM and accounting softwares into it, but that is not a make it or break it for us. We love the time SO has saved us.
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Pros
  • Creates scoring for working worklists
  • Able to send out statements and emails electronically
  • Segment customer accounts
  • Better reporting
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  • Chargify's API is solid and easy to use, including JSON and XML interfaces.
  • Chargify's customer service is responsive and thorough; always making sure your needs as a customer are met.
  • Chargify listens to its customer base and their suggestions for feature enhancements.
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Cons
  • More out of the box functionality
  • Quicker turnaround times with IT department
  • Tiered level support for IT tickets
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  • We have contracts that are 12 months long but customers pay monthly. When terms change (raise or lower price) mid contract, changes are not easy.
  • AR collection was an issue. However, SaaSOptics just released a report to track outstanding invoices and it works great.
  • Integration with QuickBooks is OK but it isn't straightforward to issue a credit memo for a particular customer.
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Likelihood to Renew
No answers on this topic
They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.
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Support Rating
No answers on this topic
They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.
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Alternatives Considered
[HighRadius Collections Cloud] encompasses several modules that interact with one another. This allows the data to talk between the different modules, this [is] one of the main strengths of [HighRadius Collections Cloud].
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Maxio (via information we found on their website and in the initial sales call) seemed like the most comprehensive fit at the time and we liked the interface. We eventually found out that there was a massive gap between what was promised us and what was actually delivered. Below is an excerpt to an email that we sent to the technical solutions consultant and sales rep three months after purchase: "I am, however, frustrated that a solution promised in the demo call ended up being a solution that was so cumbersome that 1) no one knew how to implement it except [tech consultant], who I was never able to get ahold of 2) it delayed our launch by two months and resulted in real frustration for my team and thousands of dollars in lost revenue and 3) brought more effort and annoyance to our customers than we were anticipating. I'm bringing this to your attention because I strongly feel that there has been a discrepancy between possible solutions and actual solutions. It is frustrating to make a purchase decision based on features discussed during a demo call, develop a plan of action based on what was discussed, and then have to iterate for months on end. It is also frustrating to hear that something is an "easy" solution by one team member and then hear it is "difficult and not recommended" by another."
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Return on Investment
  • Has helped drive down DSO
  • Reduced staffing
  • Allowed us to better segment customer accounts
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  • SaaSOptics has helped decrease the time spent on month-end. Their reporting is always accurate and reconciling deferred revenue is no longer a headache.
  • Increased accuracy in billing which has decreased the amount of invoice inquiries by our clients.
  • Sped up the quote-to-cash process with Salesforce.com and Stripe integration. Sales orders are processed faster and customers are utilizing "buttons" on invoices to submit payment details.
  • Increased our ability to stay on top of past due invoices with new collections module.
  • The metrics in SaaSOptics has improved financial presentations by providing more insight into our business.
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