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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HID DigitalPersona

    Score9.3 out of 10
    N/AHID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

    $3.75

    per user per month

    LastPass for Business

    Score8.4 out of 10
    N/ALastPass is a password management application to simplify access to enterprise applications for users but also increase centrality and ease of management of access for administrators with task automation, convenient and secure password sharing, and other features.

    $36

    per year 1 user

    Pricing
    HID DigitalPersonaLastPass for Business
    Editions & Modules
    HID DigitalPersona
    $3.75
    per user per month
    Free
    $0.00
    Premium
    $3.00
    per month (billed annually)
    Teams
    $4.00
    Per User Per Month (billed annually)
    Enterprise
    $6.00
    Per User Per Month (billed annually)
    Identity
    $8.00
    Per User Per Month (billed annually)
    Offerings
    Pricing Offerings
    HID DigitalPersonaLastPass for Business
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredOptional
    Additional Details
    More Pricing Information
    Community Pulse
    HID DigitalPersonaLastPass for Business
    Considered Both Products
    HID Global
    Chose HID DigitalPersona
    I was not involved in the Tool / Solution approach when HID DigitalPersona was adopted but considerations were in terms of scalability once other areas of the organization undergo Cloud transformation.
    The second major factor which was compared and debated internally was Long …
    Incentivized
    LastPass
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    49 Answers
    98%
    Would buy again
    86 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    49 Answers
    100%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    51 Answers
    98%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    99%
    Lived up to sales and marketing promises
    70 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    41 Answers
    96%
    Implementation went as expected
    69 Answers
    Best Alternatives
    HID DigitalPersonaLastPass for Business
    Small Businesses
    WatchGuard AuthPoint
    Score9.1 out of 10
    RoboForm
    Score9.9 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9.1 out of 10
    1Password
    Score9.5 out of 10
    Enterprises
    Symantec VIP
    Score10 out of 10
    KeePass
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HID DigitalPersonaLastPass for Business
    Likelihood to Recommend
    9.2
    (113 ratings)
    8.7
    (150 ratings)
    Likelihood to Renew
    9.5
    (7 ratings)
    10.0
    (5 ratings)
    Usability
    9.0
    (5 ratings)
    9.9
    (14 ratings)
    Support Rating
    9.0
    (6 ratings)
    8.5
    (88 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    10.0
    (1 ratings)
    Ease of integration
    7.3
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (123 ratings)
    User Testimonials
    HID DigitalPersonaLastPass for Business
    Likelihood to Recommend
    HID Global
    During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
    Incentivized
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    LastPass
    Honestly, I cannot think of a scenario where LastPass is less appropriate for business use. LastPass has done nothing but help me complete my day to day work in a much more efficient manner. Due to LastPass I no longer have to try and remember my user IDs and password and I save time by not having to type the data into the user ID and password fields. This is exceptionally helpful for me as I work in IT/Software Support and I am logging in and out of the same websites numerous times a day.
    Incentivized
    Read full review
    Pros
    HID Global
    • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
    • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
    • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
    Incentivized
    Read full review
    LastPass
    • Ability to store multiple different logins for one site for assistants that work under multiple solicitors.
    • Ability to share passwords between staff when needed without them being sent by email or simply passed around on notes, making it much more secure.
    Incentivized
    Read full review
    Cons
    HID Global
    • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
    • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
    • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
    Incentivized
    Read full review
    LastPass
    • It does not work for all platforms. some secure platforms are still managing to avoid the usage of platforms like these.
    • Sometimes we add passwords and we have to do it a few times for them to show in the selected folder.
    • I have nothing else.
    Incentivized
    Read full review
    Likelihood to Renew
    HID Global
    It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
    Incentivized
    Read full review
    LastPass
    LastPass has been a game changer for me. I keep more than 100 passwords for financial sites for my company and many of those sites will automatically log you out if you've been idle for 10 or 15 minutes. Typing and re-typing credentials is not only extremely inefficient, but it also adds the risk that you could type them incorrectly and have your account locked. LastPass fills in all my credentials automatically and helps me to generate secure passwords for new sites. I will always want this software on my machine because it makes my life so much easier.
    Incentivized
    Read full review
    Usability
    HID Global
    I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
    Incentivized
    Read full review
    LastPass
    I login to LastPass when I turn on my computer in the morning and I use it throughout the day. I cannot express how much easier, quicker, smoother (running out of adjectives) this is than our old Excel spreadsheet. I don't bookmark pages anymore, I put them in last pass as all I have to do is search for the site name, press launch and because I have auto signin for most of the sites, I'm in and doing my business in seconds. Truly a blessing!
    Incentivized
    Read full review
    Support Rating
    HID Global
    Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
    Incentivized
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    LastPass
    Haven't had to directly contact support all that much (at least not me personally, I don't know that anyone else on the team has needed to) but the Help Desk options/resources and documentation available are enough to answer any questions, although for what it's worth, the contact support options are not hard to find, and aren't hidden like some sites have it. Additionally, free new user training is offered for those who want it.
    Incentivized
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    Implementation Rating
    HID Global
    Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
    Incentivized
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    LastPass
    Educating users on password management and the basics of the solution is key to then have them successfully start using it themselves. Many have taken it further and now use it for personal passwords as well.
    Incentivized
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    Alternatives Considered
    HID Global
    We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
    Incentivized
    Read full review
    LastPass
    I use LastPass for Business has a user as it has been chosen by my company. If I have to compare with other tools that I use for personal reasons like KeePassXC I consider LastPass well integrated, I don;t find the same good way with the other tool I just mentioned.
    Incentivized
    Read full review
    Scalability
    HID Global
    No answers on this topic
    LastPass
    Access levels and the organization features in LastPass are so flexible that you can set up your structure to work for virtually any scenario. You can also prevent employees from being able to see the actual credentials, which is huge for security, especially in large companies.
    Incentivized
    Read full review
    Return on Investment
    HID Global
    • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
    • Users don't have to wait for Helpdesk to get around to helping them log in.
    Incentivized
    Read full review
    LastPass
    • Our IT team spends less time protecting and correcting security issues and more time doing functions that will help grow the company.
    • Time is saved by everyone not having to figure out passwords, but can be immediately logged in to all they need.
    • The ease of having a bird's eye view of how everyone is using LastPass and connecting to their websites and apps.
    Incentivized
    Read full review
    ScreenShots

    LastPass for Business Screenshots

    Screenshot of Admin ConsoleScreenshot of Save and AutofillScreenshot of Password GeneratorScreenshot of Password Vault