HiBob vs. Workday Human Capital Management

The system is very well suited for the stage we are at as a company. We did a lot via Excel and old processes, but once we hit the 100-person mark, our work would have been challenging to execute without Hibob. We eliminated 3 systems by consolidating to the one Hibob system - it was almost a cost-neutral swap for us.

I would say it's well suited in every environment because I think it does so much. It's like the holy grail of HRIS systems is what I like to call it because thinking about all parts of the employee lifecycle, it lives here in Workday Human Capital Management. So I love the fact that you can do the people data analytics, you can store employee records, the talent acquisition pieces there. I'm thinking I can't think of anything negative right now except for the fact that I can't drill down into the data for the people analytics side. Other than that, I think it's literally, yeah, the holy grail of HRIS systems, I love it and I would highly recommend it.

Incentivized

• It is extremely flexible and can be modified to fit most of our processes.
• It's an easy UI to use and looks very nice as well.
• I like that there is options like Superpowers and Hobbies to get to know our employees more than just their work details.

Incentivized

• Since it is cloud based, it does not have version control issues (e.g. get 10 years behind on versions that are no longer supported), or the need for constant upgrades. This is completed behind the scenes.
• The flexibility of Workday HCM implementation and then taking it to day to day operations was superior. You can then blow and out and start using other system cababilities when ready.
• To enter the system, we must use multi-factor authentication for additional security of employee data. A user downloads their reports and then they are shown in their archive of work transactions and history.

Incentivized

• Tasks - For something like onboarding, I wish there was a way to set up the tasks so that the person setting up the employee profile would be the only person to get the assigned tasks. It's hard to describe but for example, if there are multiple on-boarders on the team, is there a way to set up the tasks so that technically every on-boarder would be assigned to the task, but the person setting up the profile is the one that triggers the task for themselves.
• Reports - I find pulling reports a bit complicated, especially if I am asked to pull data that involves info being located in different areas of an employee profile. For example, for a couple of months, I thought it was impossible to pull a variable pay report along with the base salary (in one report rather than pull two separate reports) only to find out that you can do that via the Total Compensation report. Also when I have to pull data for headcount since a certain day, I wish you can make the settings so that data can appear after a certain day, rather than sorting it manually via Excel/Google sheets.
• Timesheet - I love the functionality of the timesheet that hibob provided, but I also wish they included an option where people can set up predicted work schedules for future dates. Currently, the timesheets are ideals for scenarios where employees time in and out of work.

Incentivized

• The web interface is awful
• Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
• Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
• Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?

Incentivized

We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable

Incentivized

It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer

Incentivized

It's a solid HRIS system, it's user friendly to employees and employers, but they've changed the user interface 2 times now in the last 2.5 years, so having to find where certain things are after the change can be tedious

Overall this is a highly useable product. It does require continual use to stay current on changes in the User Interface and functionality, but as noted earlier, this is a reasonable trade-off for the rapid rate of improvement. It is very user friendly and the templated business processes prevents the system from becoming overly complicated

Yes they are always there when we need them. Fast response time too.

Incentivized

In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.

Yes the system is fast and easy to use.

Incentivized

From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant

A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem

Incentivized

Support is provided by OneSource, the reseller. They really have no expertise and their level of technical expertise is poor. When we went to our training, the room was filled with OneSource people going through the same training. We finished training in 1 day, they took 4 days. They are hardly experts. Workday has come out with two more releases since then and Onesource have doubled in size in the last year – so it’s hard to see how they can keep up.

There is an online community/portal that is pretty good. There is however no easy answer to “guided completion”

Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real

It was fast and easy to learn with the trainer. Their staff was great to work with.

Incentivized

I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training

I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting

Incentivized

We had a small team - 5 of us total. It would have been nice to have a little larger team, but we made it work. Definitely helped that for our first payroll our 3rd party partner OSV was onsight. This minimized issues.

Incentivized

HiBob balances functionality, usability, pricing and client control to a much greater level than other systems. Enterprise systems such as SAP and Oracle offer greater functionality but at a much greater cost. Similar offerings from BambooHR, Dayforce and Workday are lacking in their functionality, user experience, pricing or customizability. Overall, the Customer Support experience with HiBob is now, and always has been out of this world in terms of response times, helpfulness and a strong willingness to adapt to the client requirements in terms of feature implementation and roadmapping.

The workday human capital management stacks up against ADP due to the overall different features that we have got in a single platform. With Workday HCM, we do not have to select multiple vendors or tools to manage employees, salary details, career progress, etc. Also, the workday human capital management is very easy to use in all the different use cases that I mentioned above.

It is easy to use across the board for all departments in the company.

Incentivized

Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction

• Our HR Coordinator is the main administrator and is the go-to for all thing Bob. This has freed up time for me (VP) and for our HR Manager to spend time on strategy and implementation of employee experience programs. Before HiBob, our HR Manager spent approximately 20% of her time on administrative items that Bob takes care of in minutes and I would have spent around 10% of my time on Performance Management. We invest around $20k in HiBob, but it has saved us approximately $45k in time. So, an ROI of $25,000.

Incentivized

• To get the most value out of all possible automation in Workday you really need to use a lot of their modules, otherwise you may not be able to solve for some pretty important and necessary needs.
• The system maintenance is way more than what I have seen with some other systems and therefore you need a quite large team dedicated to it.
• The ability to automate a lot of administrative tasks and the ability for employee and manager self-service definitely create a lot of opportunity for HR to spent time and effort elsewhere. A lot of the automation that can be leveraged in Workday also allows for eliminating third party vendors as well as the cost of their maintenance and integrations.

Incentivized