Heroku Platform vs. Red Hat OpenShift

Heroku is very well-suited to early stage and/or rapidly changing projects. It is great for getting moving quickly or changing direction quickly. In scenarios where there is already scale or well-defined requirements, it may be preferable to set things up directly on AWS or another cloud provider to avoid the additional costs of Heroku as the middleman.

Incentivized

Red Hat OpenShift, despite its complexity and overhead, remains the most complete and enterprise-ready Kubernetes platform available. It excels in research projects like ours, where we need robust CI/CD, GPU scheduling, and tight integration with tools like Jupyter, OpenDataHub, and Quiskit. Its security, scalability, and operator ecosystem make it ideal for experimental and production-grade AI workloads. However, for simpler general hosting tasks—such as serving static websites or lightweight backend services—we find traditional VMs, Docker, or LXD more practical and resource-efficient. Red Hat OpenShift shines in complex, container-native workflows, but can be overkill for basic infrastructure needs.

Incentivized

• Amazingly clear and straightforward documentation (versus the quagmire of AWS docs).
• Deploy your entire site in one command.
• Setting up asynchronous job processing for long running operations (e.g. sending emails, making external API calls).
• A wonderful portfolio of tightly-integrated add-ons in their marketplace.

Incentivized

• One thing is the way how it works with the GitHubs model on an enterprise business, how the hub and spoke topology works. Hub cluster topology works the way how there is a governance model to enforce policies. The R back models, the Red Hat OpenShift virtualization that supports the cube board and developer workspace is one big feature within. So yes, these are all some features I would call out.

Incentivized

• Could be less expensive, although you get what you pay for
• Sleeping apps can be an annoyance: Heroku automatically puts your apps in sleep mode and they have to spin back up after periods of inactivity. Much of this can be solved but it requires working around the built-in functionality. I understand why they do it but it's an area that could be improved.
• Restrictions to server access means you can't customize as much as you could if you owned the server. But again, this is also a benefit because it's about convention over configuration. So you can't configure as much, but then, you typically don't have to.

Incentivized

• So I don't know that this is a specific disadvantage for Red Hat OpenShift. It's a challenge for anything that Kubernetes face is. There's an extremely large learning curve associated with it and once you get to the point where you're comfortable with it, it's really not bad. But beating that learning curve is a challenge. I've done a couple presentations on our implementation of Red Hat OpenShift at various conferences and one of the slides I always have in there is a tweet from years ago that said, "I tried to teach somebody Kubernetes once. Now neither of us knows what it is."

Incentivized

Heroku is a critical and core part of our infrastructure that is serving our customers well. We are very satisfied with the cost of our solution. While it would be difficult to move away from Heroku, we have no plans to do so. We have had no major issues with it and it is a pleasure to use. Other products on the market might offer comparable functionality, but until we expose a need that Heroku cannot satisfy, we'll stay the course.

Incentivized

This is the current strategy for the company, most of the products in the organisation are aligning to Openshift and various use cases it support. Also lot of applications are being developed for AI use case, openshift.AI provides opportunity to host and leverage the AI capabilities for these applications

Incentivized

If you have basic backend and Git knowledge, deploying to Heroku is a breeze. It now supports many types of backends, including hybrid backends (ex: nginx + application server) through its build pack system. The dashboard is easy to use, and the CLI tools are well designed. Accessing the add-ons is also easy. It uses an SSO-type system so you don't have to re-sign in to view the add-on dashboards.

Incentivized

The virtualization part takes some getting used to it you are coming from a more traditional hypervisor. Customization options are not intuitive to these users. The process should be more clear. Perhaps a guide to Openshift Virtualization for users of RHV, VMware, etc. would ease this transition into the new platform

Incentivized

Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.

Redhat openshift is generally reliable and available platform, it ensures high availability for most the situations. in fact the product where we put openshift in a box, we ensure that the availability is also happening at node and network level and also at storage level, so some of the factors that are outside of Openshift realm are also working in HA manner.

Incentivized

The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.

Overall, this platform is beneficial. The only downsides we have encountered have been with pods that occasionally hang. This results in resources being dedicated to dead or zombie pods. Over time, these wasted resources occasionally cause us issues, and we have had difficulty monitoring these pods. However, this issue does not overshadow the benefits we get from Openshift.

Incentivized

I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.

Incentivized

Every time we need to get support all the Red Hat team move forward looking to solve the problem. Sometimes this was not easy and requires the scalation to product team, and we always get a response. Most of the minor issues were solved with the information from access.redhat.com

Incentivized

I was not involved in the in person training, so i
can not answer this question, but the team in my org worked directly
with Openshift and able to get the in person training done easily, i did not
hear problem or complain in this space, so i hope things happen
seamlessly without any issue.

Incentivized

We went thru the training material on RH webesite, i think its very descriptive and the handson lab sesssions are very useful. It would be good to create more short duration videos covering one single aspect of openshift, this wll keep the interest and also it breaks down the complexity to reasonable chunks.

Incentivized

Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.

It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.

Incentivized

The learning curve is quite high but worth it.

Incentivized

Heroku has advantages over Docker, Google App Engine and AWS products, but it depends largely on your use case. If you are already in AWS, it's probably in your best interest to stay with AWS products. However, other "Cloud Formation/Orchestration" products like Docker are typically lacking the ease-of-use factor that allows you to get up and running with Heroku quickly.

Incentivized

We utilized the Thycotic Secret Service to manage all our application secrets, resulting in seamless integration with our applications. We developed all the applications using Red Hat Fuse (currently migrated to Quarkus). We used the built-in Kali Linux support of OpenShift to manage and configure the services and API. Additionally, the Red Hat Developer Studio facilitates faster development.

Incentivized

This is a great platform to deployment container applications designed for multiple use cases. Its reasonably scalable platform, that can host multiple instances of applications, which can seamlessly handle the node and pod failure, if they are configured properly. There should be some scalability best practices guide would be very useful

Incentivized

• It has been critical in seamlessly operating our platform with runs all of our programs.
• It has been impressive with its ability to scale quickly which results in the growth of our work.
• It allows for tracking of different features which allows for quick problem solving which saves us time.

• It has allowed us to see where we need to be in the container world. I'm going to call it a net neutral impact, not negative or positive. It has given us a sense of what we are ready for and what we're not ready for. You know where you stand.
• You don't know what you don't know, so it helps us know what we want to know.

Incentivized