TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HelpHero

    N/AN/AHelpHero is a software tool used for enhancing the onboarding and product experiences of app users. With HelpHero, no coding or design experience are required, so anyone can create interactive product tours and walkthroughs to engage users. Businesses from startups to companies can use HelpHero for customer onboarding, guiding users to success and speeding up product adoption. HelpHero plans come with unlimited tours, hotspots, checklists and team members, and also include access to advanced…

    $55

    per month up to 1,000 active users

    Userpilot

    Score7.8 out of 10
    N/AUserpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey. Users can track product growth goals, nudge users to increase engagement, and analyze feedback at scale.

    $299

    per month

    Pricing
    HelpHeroUserpilot
    Editions & Modules
    Up to 1,000 active users
    $55
    per month
    Up to 2,500 active users
    $115
    per month
    Up to 5,000 active users
    $179
    per month
    Up to 10,000 active users
    $249
    per month
    Up to 20,000 active users
    $299
    per month
    Custom Plan
    from $399
    per month
    Traction
    $299
    per month 0-2,500 Monthly Active Users
    Growth
    $5,988
    per year 2,500-10,000 Monthly Active Users
    Enterprise
    $12,000
    per year up to 10,000 Monthly Active Users
    Offerings
    Pricing Offerings
    HelpHeroUserpilot
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll HelpHero plans come with unlimited tours, hotspots, checklists and team members. Plus all plans include access to advanced features like custom CSS, audience targeting, multi-page tours, and API access.Price increases for greater MAUs across plans.
    More Pricing Information
    User Ratings
    HelpHeroUserpilot
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    HelpHeroUserpilot
    Likelihood to Recommend
    HelpHero
    No answers on this topic
    Userpilot
    Userpilot is very handy for those companies looking for a solution that can be implemented by someone other than a developer. Sure, the developer has to do the initial implementation but once that's done (took us about a day) then literally anyone else can create content. It has saved us a bunch of time not having to build and maintain a homegrown solution.
    Despite the plugin and Web App being a bit clunky, overall it has been a positive experience. I've especially appreciated the help from the support team. They've always responded to me within a day and come up with creative solutions for what I'm trying to do. I've learned from my interactions with them that though it may not be as intuitive as you'd like, there's usually a solution.
    Incentivized
    Read full review
    ScreenShots

    HelpHero Screenshots

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