TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Termi

    N/AN/ATermi, from Helm360 is a chatbot solution that helps attorneys attract and onboard more clients, deliver their services, and get ahead of their paperwork more quickly and easily than ever before. Information On Demand With Termi’s simple text-based interface, activities like conflict searches, time tracking, and billing become as easy as typing. This prevents waiting on colleagues, wasting time in frustrating application interfaces, or accidentally missing…N/A

    ZoomInfo Chat

    Score7.6 out of 10
    N/AZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.N/A
    Pricing
    TermiZoomInfo Chat
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TermiZoomInfo Chat
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    TermiZoomInfo Chat
    Considered Both Products
    Helm360
    No answer on this topic
    ZoomInfo
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    25 Answers
    Features
    TermiZoomInfo Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Termi and ZoomInfo Chat
    Feature
    Termi
    -
    Ratings
    ZoomInfo Chat
    9.3
    1 Ratings
    11% above category average
    Chat history and transcripts00 Ratings9.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings9.01 Ratings
    User Ratings
    TermiZoomInfo Chat
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (28 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (8 ratings)
    User Testimonials
    TermiZoomInfo Chat
    Likelihood to Recommend
    Helm360
    No answers on this topic
    ZoomInfo
    No answers on this topic
    Pros
    Helm360
    No answers on this topic
    ZoomInfo
    No answers on this topic
    Cons
    Helm360
    No answers on this topic
    ZoomInfo
    • It could improve on total data provided when a lead is sent
    • Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products
    • Allow visitors to directly contact sales team or marketing.
    Incentivized
    Read full review
    Usability
    Helm360
    No answers on this topic
    ZoomInfo
    This is the main feature, so they've designed it well with companies like mine in mind. It's fast, clean, efficient, and perfectly integrates with main Zoom sales products, which is something every single one of us uses. So the synergy was already on the table before we started. Highly easy to use, minimal training required.
    Incentivized
    Read full review
    Support Rating
    Helm360
    No answers on this topic
    ZoomInfo
    As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs!
    Read full review
    Alternatives Considered
    Helm360
    No answers on this topic
    ZoomInfo
    As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role.
    Incentivized
    Read full review
    Return on Investment
    Helm360
    No answers on this topic
    ZoomInfo
    No answers on this topic
    ScreenShots