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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Sign

    Score8.3 out of 10
    N/AHelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

    $0

    per month

    Tungsten SignDoc

    Score7.7 out of 10
    N/ATungsten SignDoc is an enterprise-level electronic signature solution for the cloud that has functionality for complete signing scenarios. It helps organizations remove the need for capturing wet ink signatures on paper documents.

    $2,500

    per year Includes 1000 Signing Packages, Unlimited users

    Pricing
    Dropbox SignTungsten SignDoc
    Editions & Modules
    Free
    $0
    Essentials
    $15
    per month
    Standard
    $17.5
    per month starting at two users, per user
    Essentials API
    $75
    per month Starting at 50 signature requests / mo.
    Standard API
    $250
    per month Starting at 100 signature requests / mo.
    Premium
    Custom
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    Dropbox SignTungsten SignDoc
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAdditional pricing available for HelloWorks and HelloFaxPricing is per signing package that decreases with volume purchases. There is no limit on the number of users with SignDoc! Price does not include the cost of 3rd party certification.
    More Pricing Information
    Community Pulse
    Dropbox SignTungsten SignDoc
    Considered Both Products
    Dropbox
    No answer on this topic
    Tungsten Automation (formerly Kofax)
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    140 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    133 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    141 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    111 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    127 Answers
    No answers on this topic
    Best Alternatives
    Dropbox SignTungsten SignDoc
    Small Businesses
    Foxit eSign
    Score9.8 out of 10
    Foxit eSign
    Score9.8 out of 10
    Medium-sized Companies
    MSB Docs
    Score9.4 out of 10
    MSB Docs
    Score9.4 out of 10
    Enterprises
    Conga Sign
    Score7.8 out of 10
    Conga Sign
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox SignTungsten SignDoc
    Likelihood to Recommend
    9.0
    (177 ratings)
    9.5
    (2 ratings)
    Likelihood to Renew
    8.4
    (11 ratings)
    -
    (0 ratings)
    Usability
    9.8
    (123 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.7
    (18 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.3
    (120 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Dropbox SignTungsten SignDoc
    Likelihood to Recommend
    Dropbox
    Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.
    Read full review
    Tungsten Automation (formerly Kofax)
    I can't think of a way this product wouldn't enhance anyone's business practice, assuming collecting signatures is an important piece. I am constantly sending documents to clients for signature and this is a great way to send a professional looking interface. It's easy to understand, efficient to use and, as far as I can tell "idiot-proof".
    Incentivized
    Read full review
    Pros
    Dropbox
    • Allows customization for each client.
    • Gives us all the room we need to create a thorough contract.
    • Allows us to save each executed contract as a PDF.
    • Looks like a pricey, professionally drawn-up contract.
    • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • easy to share with clients
    • easy to navigate
    • easy to use
    Incentivized
    Read full review
    Cons
    Dropbox
    • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • It can be balky on occasion
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    No answers on this topic
    Usability
    Dropbox
    I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    No answers on this topic
    Reliability and Availability
    Dropbox
    I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    No answers on this topic
    Performance
    Dropbox
    Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    No answers on this topic
    Support Rating
    Dropbox
    Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
    Read full review
    Tungsten Automation (formerly Kofax)
    No answers on this topic
    Implementation Rating
    Dropbox
    I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    No answers on this topic
    Alternatives Considered
    Dropbox
    Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    It stacks up really well and is very easy to use. It is also less costly than the other options.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    The appropriate price for the system.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    No answers on this topic
    Scalability
    Dropbox
    Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    No answers on this topic
    Return on Investment
    Dropbox
    • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
    • Reduction of paper waste and organization.
    • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • We use it with confidence
    • Efficient
    • Easy to Use
    Incentivized
    Read full review
    ScreenShots

    Dropbox Sign Screenshots

    Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation

    Tungsten SignDoc Screenshots

    Screenshot of the SignDoc integration with Power PDFScreenshot of how signing is guided with arrowsScreenshot of a workflow, with a detailed audit trailsScreenshot of some of the multiple authentication methods available with secure user provisioningScreenshot of the white labeling tools, available when sending a document