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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heimdal Remote Desktop

    N/AN/AHeimdal’s Remote Desktop enables System Admins to support users or access unattended computers. The solution supports: • Dashboard-to-agent (Windows+ Windows Server; Linux, Android, MacOSX) • Agent-to-agent (Windows+ Windows Server) • Dashboard-to-NO agent (Windows+ Windows Server; Android, MacOSX, IoS with view only due to IoS limitations) Remote Desktop works stand-alone or as part of Heimdal’s…N/A

    RemotePC

    Score8.8 out of 10
    N/ARemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect…

    $29.50

    per year

    Pricing
    Heimdal Remote DesktopRemotePC
    Editions & Modules
    No answers on this topic
    Consumer
    $29.50
    per year 1 computer
    SOHO
    $99.50
    per year 10 computers
    HelpDesk
    $99.50
    per year unlimited computers
    Team
    $299.50
    per year 50 computers
    Enterprise
    $599.50
    per year 100 computers
    Offerings
    Pricing Offerings
    Heimdal Remote DesktopRemotePC
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsRemotePC offers regular first year discounts for all plans.
    More Pricing Information
    Community Pulse
    Heimdal Remote DesktopRemotePC
    Considered Both Products
    Heimdal
    No answer on this topic
    IDrive
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    30 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    30 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    30 Answers
    Features
    Heimdal Remote DesktopRemotePC
    Remote Administration
    Comparison of Remote Administration features of Heimdal Remote Desktop and RemotePC
    Feature
    Heimdal Remote Desktop
    -
    Ratings
    RemotePC
    9.8
    30 Ratings
    19% above category average
    Screen sharing00 Ratings9.930 Ratings
    File transfer00 Ratings9.925 Ratings
    Instant message00 Ratings9.917 Ratings
    Over-the-Internet remote session00 Ratings9.930 Ratings
    Initiate remote control from mobile00 Ratings9.620 Ratings
    Remote management of servers & workstations00 Ratings9.821 Ratings
    Remote Active Directory® management00 Ratings9.910 Ratings
    Centralized management dashboard00 Ratings9.714 Ratings
    Session record00 Ratings9.916 Ratings
    Annotations00 Ratings9.99 Ratings
    Multi-platform remote control00 Ratings9.821 Ratings
    User Ratings
    Heimdal Remote DesktopRemotePC
    Likelihood to Recommend
    -
    (0 ratings)
    9.9
    (31 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.5
    (11 ratings)
    User Testimonials
    Heimdal Remote DesktopRemotePC
    Likelihood to Recommend
    Heimdal
    No answers on this topic
    IDrive
    While at the office, I needed documents from my home PC. I was able to use the browser at the office to access my home PC, grab the document and download it. You can also browse the web from work via your home PC, if you know what I mean. Framerates are great, so it felt natural the whole time. Also the app works on Android without any issues
    Read full review
    Pros
    Heimdal
    No answers on this topic
    IDrive
    No answers on this topic
    Cons
    Heimdal
    No answers on this topic
    IDrive
    • long waiting time to initiate connection compare to competitors
    • total lack of keyboard translation between macOS - Windows. No keyboard configuration options at all. I don't recommend macOS users, and non-english keyboard layout users.
    • Key combination transfer doesn't work or behaves strange
    Read full review
    Likelihood to Renew
    Heimdal
    No answers on this topic
    IDrive
    I still find value in this tool. If I needed to increase computers supported, I would need to revaluate pricing concerns.
    Incentivized
    Read full review
    Usability
    Heimdal
    No answers on this topic
    IDrive
    At this point I have no issue with RemotePC's overall usability. It continues to meet my needs for what is required for me to run my business. I would like to see continued improvements with RemotePC's allowing me to continue to work remotely. Waking or starting the computer would be a plus.
    Incentivized
    Read full review
    Alternatives Considered
    Heimdal
    No answers on this topic
    IDrive
    Although TeamViewer stands as the top product for remote support, the same goes for its pricing. A small business like ours wouldn't be able to afford software like TeamViewer and we would never be using most of its features. On the other end, Splashtop is an affordable option, but its deployment is a little too complicated. RemotePC was our choice, with an easy deployment process and a pricing program that's easy to understand and within our budget.
    Incentivized
    Read full review
    Return on Investment
    Heimdal
    No answers on this topic
    IDrive
    • Zero friction remote access on demand
    • Very competitive priced
    • Saving 2 hours travel time per session
    • Saving 30 min reporting per session
    Incentivized
    Read full review
    ScreenShots

    Heimdal Remote Desktop Screenshots

    Screenshot of Heimdal Remote Desktop InitializingScreenshot of Heimdal Remote Desktop - Secured and Unified Remote TroubleshootingScreenshot of Heimdal Remote Desktop - Streamlined, Flexible, and Accessible Remote Support

    RemotePC Screenshots

    Product screenshotProduct screenshotProduct screenshot