Heartland Payroll is an HR management solution offering online access to payroll data and employee information. In 2025, the solution was acquired from Global Payment Solutions by Acrisure. It will be part of Acrisure's portfolio of business solutions going forward.
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Homebase
Score 6.7 out of 10
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Homebase in San Francisco offers restaurants, hotels, hospitals, and retailers their employee scheduling and time tracking tools with scheduling optimization and team messaging for coordinating shifts; service includes a free time tracking app.
$14
per month
Pricing
Heartland Payroll Solutions
Homebase
Editions & Modules
No answers on this topic
Essentials
$14
per month
Plus
$35
per month
All-in-one
$70
per month
Basic
Free
Offerings
Pricing Offerings
Heartland Payroll Solutions
Homebase
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Heartland Payroll Solutions
Homebase
Features
Heartland Payroll Solutions
Homebase
Payroll Management
Comparison of Payroll Management features of Product A and Product B
We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
Homebase is well suited for small business owners and startups who need to track employee hours more efficiently, and who desire for their employees to be able to directly compliment each other, or have more control over the ability to trade shifts. It is less appropriate for larger businesses that have multiple departments, or businesses with few departments and employees who may be scheduled in more than one department.
Cheap payroll processing but [in my opinion] you get what you pay for
[In my experience] great ability to frustrate their customers
Geat for the economy because [I feel] they hire so many different people and [in my experience] they don't hang around [so] you don't know who your rep is
Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.
I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
Only Paylocity has comparable technology but costs way more. The customer support at all 3 of these companies is a nightmare. This isn't news to anyone who has been in business for a while. If you're a broker, ADP and Paychex are going to try and steal your clients every day.
Homebase is simpler to use. Easier to navigate and is much cheaper than other alternatives! We had trouble when I worked as they were harder to reach our ROI. Deputy was too expensive and it was the reason we decided on Homebase! Employees also find it easy to use on their end!
