ADP Streamline is a payroll and benefits administration offering specifically for companies with multi-national / global employees.
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Heartland Payroll Solutions
Score 5.3 out of 10
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Heartland Payroll is an HR management solution offering online access to payroll data and employee information. In 2025, the solution was acquired from Global Payment Solutions by Acrisure. It will be part of Acrisure's portfolio of business solutions going forward.
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Pricing
ADP Streamline Payroll
Heartland Payroll Solutions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP Streamline Payroll
Heartland Payroll Solutions
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
ADP Streamline Payroll
Heartland Payroll Solutions
Features
ADP Streamline Payroll
Heartland Payroll Solutions
Payroll Management
Comparison of Payroll Management features of Product A and Product B
For any business looking for a solid and reliable payroll system [ADP Streamline Payroll] is perfect. It is a little expensive but you certainly get what you pay for. It is easy to implement for your business and to get your employees set up. Gathers all of the needed tax documents and payroll stubs easily and makes them accessible.
We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
Cheap payroll processing but [in my opinion] you get what you pay for
[In my experience] great ability to frustrate their customers
Geat for the economy because [I feel] they hire so many different people and [in my experience] they don't hang around [so] you don't know who your rep is
Happens rarely, but sometimes Customer Service has to look up an answer. I would prefer they simply upgrade my call to someone who knows the answer.
If you are going through a huge company change, let them know ahead of time so you can get a timeline of when changes should and can be done. Implementation of a new company takes considerable time.
Offer more LIVE webinars to get more interaction. Listening to webinars, not so exciting and you can't ask questions while you are listening.
I give this a 9 rating because the customer support is great. I have had issues that needed to be solved very quickly and they are always so eager to help. They can give you a solution to your problem and if they try everything and still can't, they will connect you with someone that can or will.
I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
ADP Streamline Payroll is efficient and technologically advanced. It is a great fit for our company. Our employees use it daily and enjoy having a platform that is reliable and user-friendly.
Only Paylocity has comparable technology but costs way more. The customer support at all 3 of these companies is a nightmare. This isn't news to anyone who has been in business for a while. If you're a broker, ADP and Paychex are going to try and steal your clients every day.
