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Hearsay, now part of Yext vs. Send Social Media

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Send Social Media

    Score7.5 out of 10
    N/ASend Social Media is a solution for managing, monitoring, tracking  and measuring marketing efforts. Users can post to over 30+ social media networks like Facebook, Twitter, LinkedIn, Google Plus, Pinterest, YouTube, SlideShare and more! Users can also manage their entire email marketing campaign as well as launch a mobile text messaging strategy. Additionally, users can monitor their brand across the web while measuring results with in-depth reports. This tool also enables users…

    $79

    Manage up to 200 profiles

    Pricing
    Hearsay, now part of YextSend Social Media
    Editions & Modules
    No answers on this topic
    Upgrade Your Account
    $79
    Manage up to 200 profiles
    Offerings
    Pricing Offerings
    Hearsay, now part of YextSend Social Media
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$39 manage up to 100 profiles
    Additional Details
    More Pricing Information
    Features
    Hearsay, now part of YextSend Social Media
    Listening/monitoring
    Comparison of Listening/monitoring features of Hearsay, now part of Yext and Send Social Media
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Send Social Media
    6.7
    1 Ratings
    14% below category average
    Boolean keyword searches00 Ratings6.01 Ratings
    Filtering out noise/spam00 Ratings6.01 Ratings
    Sentiment analysis00 Ratings8.01 Ratings
    Publishing
    Comparison of Publishing features of Hearsay, now part of Yext and Send Social Media
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Send Social Media
    9.0
    1 Ratings
    11% above category average
    Content planning and scheduling00 Ratings8.01 Ratings
    Audience targeting00 Ratings9.01 Ratings
    Content optimization00 Ratings10.01 Ratings
    Workflow management00 Ratings9.01 Ratings
    Engagement
    Comparison of Engagement features of Hearsay, now part of Yext and Send Social Media
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Send Social Media
    9.0
    1 Ratings
    13% above category average
    Automated routing and prioritization00 Ratings9.01 Ratings
    Customer interaction histories00 Ratings9.01 Ratings
    Marketing
    Comparison of Marketing features of Hearsay, now part of Yext and Send Social Media
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Send Social Media
    8.0
    1 Ratings
    3% above category average
    Content marketing00 Ratings8.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Hearsay, now part of Yext and Send Social Media
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Send Social Media
    8.7
    1 Ratings
    3% above category average
    Twitter00 Ratings8.01 Ratings
    Facebook00 Ratings8.01 Ratings
    LinkedIn00 Ratings9.01 Ratings
    Google+00 Ratings9.01 Ratings
    Instagram00 Ratings9.01 Ratings
    Pinterest00 Ratings9.01 Ratings
    YouTube00 Ratings9.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Hearsay, now part of Yext and Send Social Media
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Send Social Media
    8.0
    1 Ratings
    1% above category average
    Campaign success analytics00 Ratings8.01 Ratings
    Real-time tracking00 Ratings9.01 Ratings
    Competitor analysis00 Ratings7.01 Ratings
    Account management
    Comparison of Account management features of Hearsay, now part of Yext and Send Social Media
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Send Social Media
    6.5
    1 Ratings
    21% below category average
    Role-based user permissions & privileges00 Ratings7.01 Ratings
    Mobile access00 Ratings6.01 Ratings
    Best Alternatives
    Hearsay, now part of YextSend Social Media
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    Braze
    Score8.9 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextSend Social Media
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextSend Social Media
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Send Social Media
    As a social media executive, I can plan and schedule content for the entire week (or month!) ensuring a consistent presence for all social media platforms. I can easily generate reports to track engagement and measure the success of social media strategy.
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Send Social Media
    • Easy to use due to frienly user interface
    • Saves time as it scedule the post
    • Manage, monitor, and publish content across multiple social media networks from a single dashboard.
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Send Social Media
    • trial version duration is very less
    • Not have detailed features best for small buisness
    • quite expensive
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Send Social Media
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Send Social Media
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Send Social Media
    Send Social Media alternatives that social media managers often consider:Hootsuite: A popular platform offering comprehensive social media management features, including scheduling, analytics, and team collaboration.Buffer: Known for its user-friendly interface and focus on content scheduling and queueing.Sprout Social: Offers powerful social listening and engagement tools along with scheduling and reporting functionalities.
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Send Social Media
    • Since implementing Send Social Media, our client engagement has skyrocketed by 30%. We've seen a 20% rise in website traffic from social media referrals, translating to a significant boost in qualified leads.
    • The time saved on scheduling has allowed us to focus on strategic content creation, further amplifying our ROI.
    • This translated to a 15% increase in revenue and freed up time for strategic social media planning, leading to a 20% rise in follower engagement.
    Read full review
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