Hearsay, now part of Yext vs. Richpanel
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
![]() Richpanel | N/A | N/A | Richpanel is a help desk software that helps users create a seamless support experience for both the customer & support teams. Richpanel features a self-service portal for end customers to help them resolve the most common issues immediately in real time, 24x7. Its inbox integrates all channels through integrations, so support teams can manage everything from one screen. | $29 per month per user |
| Hearsay, now part of Yext | Richpanel | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Hearsay, now part of Yext | Richpanel | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | Help Scout Score7.9 out of 10 |
| Medium-sized Companies | Braze Score8.9 out of 10 | LiveAgent Score9.7 out of 10 |
| Enterprises | SAP Service Cloud Score8.6 out of 10 | Front Score7.1 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Hearsay, now part of Yext | Richpanel | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Usability | 9.0 | - |
| Support Rating | 9.0 | - |
| Hearsay, now part of Yext | Richpanel | |
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| Likelihood to Recommend |
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| Pros |
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| Usability |
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| Support Rating |
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| Alternatives Considered |
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| Return on Investment |
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