Gremln vs. Hearsay, now part of Yext

I feel that Gremln is a perfect tool for someone looking to manage several (many) social media sites in one application. It's easy to set up and learn to use, and for what Gremln provides it's inexpensive. Can easily be managed by one person.

Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.

Incentivized

• Recurring tweets.
• Scheduling tweets.
• Posting to multiple accounts.

• Single dashboard of all your social media channels
• Automation of posts
• Scheduled posting as per design
• Great for analytics & customer Interactions

Incentivized

• The dashboard could be resigned to be visually appealing by creating a better use of white space.
• Make the scheduling post tab more prominent.
• Rather than have the columns vertical, my preference it would be to horizontal stacked.

• Lacks ability for significant flexibility and customization
• Mobile app sometimes does not save the posts that are edited
• It does allow you to tag or hashtag any post.

Incentivized

Currently, my company is rebranding itself: new name and restructuring the business. So we will sign up under the new company name. We recommend that our clients use Gremln as well and we then manage their social media accounts. They have also given us postive feedback about how easy it is to use.

The usability on the listening side is poor. The process to set up streams is not very intuitive, involving too many steps. Also, the ability to create custom search streams is fairly well hidden. The reporting is pretty weak as well, with separate click through reports from other types of engagement, and a lot of engagement types within Facebook and Twitter are simply missing.

If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.

Incentivized

I have had no issues with availability

The product did what it said it would and even the more complex parts of the program we eventually got working.

The were attentive to my needs but I had and responded in a timely manner.

1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks

Incentivized

The inline videos are very clear

Be patient. Identify what you want to know how to do first and learn the basic functions then move onto the more complex features.

I have used both Hootesuite, Twitterscope and Grmln. Using the individualized brand platform (Twitterscope) still meant that had to separately post to my other networks. Hootesuite is comparable and the only thing that really makes it standout is the the social media management certification. The downside of that is that you have to pay continue to pay a monthly fee to maintain the certification. Grmln is simply easier to use

Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.

Incentivized

The product delivers what it says it will and is useful for making your time more efficient.

• Gremln has helped us reach way more customers than trying to post separately in each of our social media platforms.
• We have better customer interaction and feedback after being able to post across many outlets.
• Employees have more time to focus on answering questions, interacting with customers, etc now that they can set up and monitor posts with Gremln.

• It has helped us save time in maintaining our social media handles
• It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
• It helped us design our posts better based on inputs & design ideas based on our past posts

Incentivized