HCL Notes vs. Troop Messenger

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.

Incentivized

[Troop Messenger is the] best internal messaging application for businesses of all kinds. Collaboration goes super fast and quick with Troop Messenger. Be it instant messaging, audio-video calling, sharing screen contents, or video conferencing. Team members can seamlessly get along with each other for exchanging productive work conversations.

Incentivized

• Data sharing via small database format is valuable as they are quickly deployed, easily managed and distributed on backend email servers.
• Integrated messaging allows quick communications between geographical sites reducing long distance costs.
• Policy documents for registering new users, setting initial security levels, assigning default database access is managed easily with the admin client.

Incentivized

• Jointly code helps two or more developers work on the same code. They can share the same code editor for writing and editing.
• Any participant of the group call can add more participants to the ongoing group call.
• Integrations that enable users to work on the apps within Troop Messenger.
• Search filters help you find groups, text files, images, videos, and more in just one go.

• The simple user experience can be touted as a positive, but it is also a negative in some ways. Compared to other calendars, email and chat tools, IBM Notes looks like it is from the 90s.
• We have constant issues with chat crashing. This is the main reason so many people in our organization chose to switch away from Notes.
• There aren't a lot of integrations with IBM Notes and other applications we regularly use. Notes seems to have been left behind by many.

Incentivized

• To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.

Since companies started to moved their email systems to the Exchange platform and the cloud, we are unable to find any new projects with IBM Notes, the marketing share and software price is another issue, so we have to move to another platform.

Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.

I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.

Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.

I've already answered this question in the previous questions however to sum it up IBM Notes stacks up VERY WELL! It has a LOT of really good business/enterprise features like enterprise-grade Dropbox-like storage, synced email/calendar/contacts, it supports a LOT of third-party add-ins, easy-to-use and friendly, very strong and robust, and most importantly it's a LOT more secure in my opinion than the competition.

Incentivized

We are happy using the application and have no complaints about it. It made our daily team communication and collaboration simple and seamless. The best part is its file deck module, where it lets us view all the files that were shared across Troop Messenger in one place, also waiting for Troop Messenger's new features.

• ROI for us has been extreme. In the late 1990's we automated dozens and dozens of paper-based processes and created workflows for activities that had never been formalized before. Additionally all those forms with their comments, etc. have been captured in a central place to serve as audit trails.
• Whenever we need faster access to data (mail or otherwise), it's quick and easy to deploy a new Domino server somewhere, setup replication of appropriate databases, and get the local Notes clients pointed to those resources. So that to me is positive ROI because it represents time savings based on user need.
• Tech. Support would claim a negative ROI in terms of supporting the Notes client, Notes updates, peculiar Notes issues, and users who complain about Notes. That is certainly true to a point. The Notes client is a much more complex piece of software than, say, Outlook. But we have to remember that Notes deployments are not just for Mail but many, many applications as well. In the end I'd say we might have 1 or 2 user complaints per month, typically around Calendar issues more than anything else.

• Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.