HCL Digital Experience vs. Vesta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL Digital Experience
Score 9.0 out of 10
N/A
HCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A
Vesta
Score 10.0 out of 10
N/A
Social Media Link headquartered in New York offers Vesta, a brand and customer advocacy solution built on the company's EngageTech platform.N/A
Pricing
HCL Digital ExperienceVesta
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HCL Digital ExperienceVesta
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL Digital ExperienceVesta
Features
HCL Digital ExperienceVesta
Security
Comparison of Security features of Product A and Product B
HCL Digital Experience
5.0
Ratings
49% below category average
Vesta
-
Ratings
Role-based user permissions5.00 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
HCL Digital Experience
4.1
Ratings
68% below category average
Vesta
-
Ratings
API4.10 Ratings00 Ratings
Internationalization / multi-language4.10 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
HCL Digital Experience
2.9
Ratings
90% below category average
Vesta
-
Ratings
WYSIWYG editor7.00 Ratings00 Ratings
Code quality / cleanliness3.10 Ratings00 Ratings
Admin section3.10 Ratings00 Ratings
Page templates1.10 Ratings00 Ratings
Library of website themes1.10 Ratings00 Ratings
Mobile optimization / responsive design4.00 Ratings00 Ratings
Publishing workflow1.10 Ratings00 Ratings
Form generator3.00 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
HCL Digital Experience
1.9
Ratings
117% below category average
Vesta
-
Ratings
Content taxonomy1.10 Ratings00 Ratings
SEO support2.10 Ratings00 Ratings
Bulk management2.10 Ratings00 Ratings
Availability / breadth of extensions2.10 Ratings00 Ratings
Community / comment management2.10 Ratings00 Ratings
Best Alternatives
HCL Digital ExperienceVesta
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Score 8.5 out of 10
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Score 7.0 out of 10
Medium-sized Companies
RWS Tridion Sites
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Score 9.0 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Enterprises
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Score 9.0 out of 10
Verint Community
Verint Community
Score 9.9 out of 10
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User Ratings
HCL Digital ExperienceVesta
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Likelihood to Renew
5.7
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
7.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
HCL Digital ExperienceVesta
Likelihood to Recommend
IBM Web Content Manager is well suited for intranet employee portals, websites which drive extensive marketing content, and e-commerce sites to provide product images and details. It cannot be used a document management system to store large volumes of data as it's purely a web content management system.
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Pros
  • Well designed web content management system with clearly defined relationships between the various web content objects such as sites, site areas, authoring templates, presentation templates, library resources, components, web content objects, etc.
  • Can create robust content creation and publishing workflows with workflow stages and workflow actions
  • Web Content can be rendered on multiple devices and browsers in a responsive and adaptive manner.
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Cons
  • Search is not working well. We could not get it work even we worked it with IBM support.
  • Java Applet in Ephox editor is pain. You have to watch that you update your Java version correctly or You cannot edit anything. This might work somehow on enterprise environment with tight workstation configuration. I think that Java Applet editor is the worst part of IBM WCM
  • IBM WCM needs lot of capacity on database and appserver.
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No answers on this topic
Likelihood to Renew
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
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Usability
New versions has increased user experience facilitating usability.
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No answers on this topic
Support Rating
We had some issues related with performing and the support was suitable and sucessful.
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Implementation Rating
Implementation was successful due to Websphere application server used.
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Alternatives Considered
Each of the options had good points and bad points. Building a site with tight integration to HCL Commerce and SAP backend systems was just easier with HCL DX. Security is also a concern and HCL DX provided better fine-grained security across the board. HCL DX also allowed us to use multiple technologies and maintain a cohesive feel across everything.
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Return on Investment
  • Unique, easy and user friendly solution that has increased business benefits such as a single repository for all company's products. It provides a better customer service.
  • A huge network of offices managed centrally increasing SEO, marketing, business and clients.
  • Employee efficiency reducing time through a single automated solution.
  • Internal communication within the company has been helped by Web Content Manager as a way of transparency, shared repository and networking with the goal of bringing teams and colleagues together.
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No answers on this topic
ScreenShots

Vesta Screenshots

Screenshot of Ready-to-go Online Brand Community Platform to enhance your consumer relationships. Ready to launch in just 4 weeks. Winner of the 2022 MarTech Breakthrough Award for "Best MarTech No-code Solution"Screenshot of Vesta-powered Customer Experiences (CX) elevate satisfaction, loyalty, and advocacy.Screenshot of The "Swiss Army Knife" of engagement tools with 30+ inspired activities to drive advocacy, loyalty, and insights.Screenshot of Stay in top of audience preferences and consumer trends with your own always-on consumer panel.Screenshot of Seamlessly connect your CRM, loyalty program, social listening, sales measurement channels, and more to achieve advanced efficiency across your entire marketing stack.