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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Digital Experience

    Score9 out of 10
    N/AHCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A

    Shuup

    N/A
    Mid-Size Companies (51-1,000 employees)
    A marketplace solution built for any business that would like to enable vendors to sell services, subscriptions, streaming media or physical products from an online Marketplace. Shuup can enable two-sided marketplaces or single-vendor marketplaces for all B2B, B2C or P2P use cases. Shuup’s features include inventory management, marketing and coupon campaigns, vendor subscription and commission plans, integrations with shipping providers and payment gateways, and page…

    $299

    per month

    Pricing
    HCL Digital ExperienceShuup
    Editions & Modules
    No answers on this topic
    SaaS License
    $299
    per month
    Self Hosted License
    $1,499
    per month
    Offerings
    Pricing Offerings
    HCL Digital ExperienceShuup
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsSolutions for every business size. Build a prototype for your idea, or launch your global marketplace.
    More Pricing Information
    Features
    HCL Digital ExperienceShuup
    Security
    Comparison of Security features of HCL Digital Experience and Shuup
    Feature
    HCL Digital Experience
    5.0
    5 Ratings
    49% below category average
    Shuup
    -
    Ratings
    Role-based user permissions5.05 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of HCL Digital Experience and Shuup
    Feature
    HCL Digital Experience
    4.1
    5 Ratings
    68% below category average
    Shuup
    -
    Ratings
    API4.14 Ratings00 Ratings
    Internationalization / multi-language4.15 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of HCL Digital Experience and Shuup
    Feature
    HCL Digital Experience
    2.9
    5 Ratings
    90% below category average
    Shuup
    -
    Ratings
    WYSIWYG editor7.04 Ratings00 Ratings
    Code quality / cleanliness3.15 Ratings00 Ratings
    Admin section3.15 Ratings00 Ratings
    Page templates1.15 Ratings00 Ratings
    Library of website themes1.15 Ratings00 Ratings
    Mobile optimization / responsive design4.04 Ratings00 Ratings
    Publishing workflow1.14 Ratings00 Ratings
    Form generator3.02 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of HCL Digital Experience and Shuup
    Feature
    HCL Digital Experience
    1.9
    5 Ratings
    117% below category average
    Shuup
    -
    Ratings
    Content taxonomy1.15 Ratings00 Ratings
    SEO support2.15 Ratings00 Ratings
    Bulk management2.13 Ratings00 Ratings
    Availability / breadth of extensions2.14 Ratings00 Ratings
    Community / comment management2.13 Ratings00 Ratings
    User Ratings
    HCL Digital ExperienceShuup
    Likelihood to Recommend
    9.0
    (11 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    5.7
    (6 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HCL Digital ExperienceShuup
    Likelihood to Recommend
    HCLSoftware
    No answers on this topic
    Shuup
    No answers on this topic
    Pros
    HCLSoftware
    • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
    • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
    • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
    • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
    • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
    • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
    Incentivized
    Read full review
    Shuup
    No answers on this topic
    Cons
    HCLSoftware
    No answers on this topic
    Shuup
    No answers on this topic
    Likelihood to Renew
    HCLSoftware
    IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
    Read full review
    Shuup
    No answers on this topic
    Usability
    HCLSoftware
    New versions has increased user experience facilitating usability.
    Read full review
    Shuup
    No answers on this topic
    Support Rating
    HCLSoftware
    We had some issues related with performing and the support was suitable and sucessful.
    Read full review
    Shuup
    No answers on this topic
    Implementation Rating
    HCLSoftware
    Implementation was successful due to Websphere application server used.
    Read full review
    Shuup
    No answers on this topic
    Alternatives Considered
    HCLSoftware
    Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
    Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive
    Read full review
    Shuup
    No answers on this topic
    Return on Investment
    HCLSoftware
    • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
    • Positive: Easy customization
    • Negative: Architecture limited to cloud solutions
    • WCM is an old product and needs an update
    • Blog, and community are not integrated in Digital Manager for discussion
    • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
    Incentivized
    Read full review
    Shuup
    No answers on this topic
    ScreenShots

    Shuup Screenshots

    Screenshot of Shuup - Multivendor ecommerce for any industry.Screenshot of Shuup - Vendors can sell products, services, deliveries, digital goods, and more.Screenshot of Shuup - Easily manage products, vendors, campaigns, and more.