HCL Digital Experience vs. Progress Sitefinity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL Digital Experience
Score 9.0 out of 10
N/A
HCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A
Progress Sitefinity
Score 6.9 out of 10
N/A
Progress Sitefinity is a content management and customer analytics platform. It supports content management, tailored marketing, multi-channel management, and ecommerce sites.N/A
Pricing
HCL Digital ExperienceProgress Sitefinity
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HCL Digital ExperienceProgress Sitefinity
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL Digital ExperienceProgress Sitefinity
Features
HCL Digital ExperienceProgress Sitefinity
Security
Comparison of Security features of Product A and Product B
HCL Digital Experience
5.0
Ratings
49% below category average
Progress Sitefinity
8.1
Ratings
1% below category average
Role-based user permissions5.00 Ratings8.10 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
HCL Digital Experience
4.1
Ratings
68% below category average
Progress Sitefinity
8.1
Ratings
3% below category average
API4.10 Ratings8.10 Ratings
Internationalization / multi-language4.10 Ratings8.10 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
HCL Digital Experience
2.9
Ratings
90% below category average
Progress Sitefinity
8.0
Ratings
5% above category average
WYSIWYG editor7.00 Ratings8.10 Ratings
Code quality / cleanliness3.10 Ratings8.00 Ratings
Admin section3.10 Ratings8.00 Ratings
Page templates1.10 Ratings8.10 Ratings
Library of website themes1.10 Ratings8.00 Ratings
Mobile optimization / responsive design4.00 Ratings8.00 Ratings
Publishing workflow1.10 Ratings8.10 Ratings
Form generator3.00 Ratings8.00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
HCL Digital Experience
1.9
Ratings
117% below category average
Progress Sitefinity
8.0
Ratings
10% above category average
Content taxonomy1.10 Ratings8.10 Ratings
SEO support2.10 Ratings8.10 Ratings
Bulk management2.10 Ratings8.00 Ratings
Availability / breadth of extensions2.10 Ratings8.00 Ratings
Community / comment management2.10 Ratings8.00 Ratings
Best Alternatives
HCL Digital ExperienceProgress Sitefinity
Small Businesses
Bloomreach - The Agentic Platform for Personalization
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Score 8.5 out of 10
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Score 8.5 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HCL Digital ExperienceProgress Sitefinity
Likelihood to Recommend
9.0
(0 ratings)
7.1
(0 ratings)
Likelihood to Renew
5.7
(0 ratings)
7.2
(0 ratings)
Usability
9.0
(0 ratings)
8.9
(0 ratings)
Availability
-
(0 ratings)
8.2
(0 ratings)
Performance
-
(0 ratings)
5.5
(0 ratings)
Support Rating
7.0
(0 ratings)
9.0
(0 ratings)
Implementation Rating
7.0
(0 ratings)
4.6
(0 ratings)
Configurability
-
(0 ratings)
5.5
(0 ratings)
Product Scalability
9.0
(0 ratings)
4.5
(0 ratings)
Vendor post-sale
-
(0 ratings)
6.4
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.5
(0 ratings)
User Testimonials
HCL Digital ExperienceProgress Sitefinity
Likelihood to Recommend
IBM Web Content Manager is well suited for intranet employee portals, websites which drive extensive marketing content, and e-commerce sites to provide product images and details. It cannot be used a document management system to store large volumes of data as it's purely a web content management system.
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It's one of the easiest to use, easiest to customize CMS system available on the Microsoft technology stack. Whenever there's an application need for user management, role-based permissions, workflows and page-content, it is simply not done to start custom development from scratch. For complex 'factory-approaches' its architectural implementation shines brightest and allows for hybrid deployments, full Azure DevOps integration and ensures security and governance are not sacrificed
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Pros
  • Well designed web content management system with clearly defined relationships between the various web content objects such as sites, site areas, authoring templates, presentation templates, library resources, components, web content objects, etc.
  • Can create robust content creation and publishing workflows with workflow stages and workflow actions
  • Web Content can be rendered on multiple devices and browsers in a responsive and adaptive manner.
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  • Once templates and custom data has been defined, it is very easy for CMS authors/editors to manage content on the site without knowledge of HTML programming.
  • Programming templates and custom module and extending the CMS is fairly straightforward for our development team.
  • Security is in the forefront, with regular updates and enhancements to the product.
  • Working with support is great, they have extensive knowledge on the product are able to assist if called upon.
  • Product utilizes .net standards, and also integrates well will standard front end tools such as jquery/bootstrap.
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Cons
  • Search is not working well. We could not get it work even we worked it with IBM support.
  • Java Applet in Ephox editor is pain. You have to watch that you update your Java version correctly or You cannot edit anything. This might work somehow on enterprise environment with tight workstation configuration. I think that Java Applet editor is the worst part of IBM WCM
  • IBM WCM needs lot of capacity on database and appserver.
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  • Diagram or illustrate more use cases for server setups, and managing of upgrades.
  • I'd like to see the ability to synchronize from one server to multiple others at once.
  • Implementation assistance as part of the purchase rather than farming out to 3rd party, although they did answer every question we asked in order to determine our best architecture setup.
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Likelihood to Renew
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
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They have been great to us this far. We have had great web success so far and plan to continue to grow.
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Usability
New versions has increased user experience facilitating usability.
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Very big fan of this CMS, as it allows scalability, performance, and everything else. The support is great whenever we need it. As a marketer, the digital/marketing side of things is very easy to use and we've seen strong results from an SEO and marketing perspective. I can't speak to the developer/creative side too much, but in talking with these teams, they do recommend the tool as well.
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Reliability and Availability
No answers on this topic
Has been solid for us on availability
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Performance
No answers on this topic
A bit sluggish sometimes as the compiler works.
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Support Rating
We had some issues related with performing and the support was suitable and sucessful.
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Support can be pretty good, even though, depending on the level of licensing, it can take longer to hear back from their team. They do have a phone option, which works well. Overall, they are knowledgeable, and helpful when needed. At times, support is able to access the system directly and troubleshoot critical items when needed.
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Implementation Rating
Implementation was successful due to Websphere application server used.
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N/A - I was not part of the implementation team. We have had this internally for over 5 years. Based on my experience, ensure that you have documentation on the initial implementation and subsequent upgrades. I would also recommend to have all the documentation on how and why the system was implemented the way it was
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Alternatives Considered
Each of the options had good points and bad points. Building a site with tight integration to HCL Commerce and SAP backend systems was just easier with HCL DX. Security is also a concern and HCL DX provided better fine-grained security across the board. HCL DX also allowed us to use multiple technologies and maintain a cohesive feel across everything.
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We evaluated a range of other platforms before selecting Progress Sitefinity. While many other platforms had a powerful range of features, Progress Sitefinity provided to be a comparable product at a price far more suited to our budget. Above all else, its ease of use gained the highest scores in our testing, and the interface has continued to develop and improve over the past three years.
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Scalability
No answers on this topic
Seems pretty scalable.
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Return on Investment
  • Unique, easy and user friendly solution that has increased business benefits such as a single repository for all company's products. It provides a better customer service.
  • A huge network of offices managed centrally increasing SEO, marketing, business and clients.
  • Employee efficiency reducing time through a single automated solution.
  • Internal communication within the company has been helped by Web Content Manager as a way of transparency, shared repository and networking with the goal of bringing teams and colleagues together.
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  • Sitefinity has reduced the amount of time it takes to edit and publish content, which has enabled us to get information out more quickly.
  • Sitefinity allowed us to establish a consistent and modern brand identity and apply it across multiple websites.
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ScreenShots

Progress Sitefinity Screenshots

Screenshot of Engage your audience with thoughtful, relevant content. Your marketing team can create and manage content faster and easier than ever before with inline drag-and-drop editing, requiring no help from your web team.Screenshot of Create a truly global solution that provides consistent experiences and unmatched performance across brands, regions and languages. Reduce maintenance and hosting infrastructure by managing multiple websites from a single platform. Reduce time to market and deploy changes faster with content and code synchronization between websites and environments.Screenshot of Increase revenue with a personalized, connected experience between your website and online store. Easily manage your product catalogs, price lists, shopping cart and checkout process. Connect to cloud services for accurate real-time tax and shipping rates. Integrate with your ERP and other business systems to improve and automate inventory management, order fulfillment and customer support throughout the product lifecycle.Screenshot of Increase conversions and generate more leads with 1:1 conversations with your customers. Create, preview and deliver personalized experiences at a massive scale with amazingly easy to use tools. Analyze and optimize the experience with the help of contextual analytics and A/B testing solutions.Screenshot of Analyze cross-channel data to get a detailed view of content and campaign performance. Gather data on visitors and build persona segments and track their behavior on your site. Get ML-driven recommendations for the next best update to introduce into your journey.