HCL BigFix vs. Tenable Security Center

BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented. Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.

Incentivized

Tenable.sc is best suited for those organizations who are not very comfortable with Cloud and want an on-premises solution. If any organization has to follow some guidelines that no data should go to the cloud, in this case, Tenable.sc is a perfect fit as it's installed in the infra Datacenter and no data goes to Cloud. Tenable.sc won't be appropriate for those who have their infra setup on cloud.

Incentivized

• Custom patch packages are easy to set up and allows for use with a repository.
• Asset management by use of agents is simple and allows for user assignment by the device.
• Reporting has a large variety of templates.

Incentivized

• Vulnerability management from one place
• Maximum endpoint visibility
• Easy to set up and plan the structure
• Support desk quickly responses
• Well-prepared documentation
• Broad scanning type
• Supports various compliance standards
• User groups allows coordination between teams

• No console for macOS
• No easy setup UI for macOS users
• Patching can be complicated if you don't understand relevance
• Patching can be complicated it you don't understand scripting
• Could be better in helping with CIS Benchmarks

Incentivized

• Tenable could make it easier to report on missing reg key.
• Tenable can also make it easier to report on os level patches vs application patches.

Incentivized

based on product capabilities and usage

While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.

Incentivized

On all of the occasions that I have had to reach out to Tenable for assistance, they have been extremely helpful and knowledgeable. Solutions and support are provided quickly, and they work on the issue until it is resolved.

Incentivized

We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients

Tenable.sc [(formerly SecurityCenter)] has been around for a long time and in our opinion offered the easiest configuration for compliance scanning and it's rating system was more impressive than Rapid 7's.

Incentivized

• Overall, the product helps achieve the security posture mandated by HIPAA for our organization.
• It is a decent inventory management solution, and provides IT leaders with useful information for decision making.

Incentivized

• Create internal/operational efficiencies
• Improve compliance & risk management
• Cost management
• Solid vulnerability scanner
• Ease, of use, and capabilities when it comes to analyzing vulnerabilities is what makes this product stand out

Incentivized