HCL BigFix vs. ManageEngine OS Deployer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL BigFix
Score 7.1 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
ManageEngine OS Deployer
Score 8.0 out of 10
N/A
N/AN/A
Pricing
HCL BigFixManageEngine OS Deployer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HCL BigFixManageEngine OS Deployer
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL BigFixManageEngine OS Deployer
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HCL BigFixManageEngine OS Deployer
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Score 8.6 out of 10
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User Ratings
HCL BigFixManageEngine OS Deployer
Likelihood to Recommend
9.0
(5 ratings)
8.0
(2 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
6.0
(3 ratings)
-
(0 ratings)
User Testimonials
HCL BigFixManageEngine OS Deployer
Likelihood to Recommend
HCLSoftware
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
Easy to setup and train a colleague for use. PXE boot is great as well within the application.
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Pros
HCLSoftware
  • Software inventory.
  • Patch deployment.
  • Patch review.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Imaging endpoint is fast and easy and works well with the Instant task solution.
  • Driver installation. When all drivers exists on Remote Office it handles the needed driver installations with ease.
  • Allowing different templates based on customers make it easy to handle multiple customers and with different tasks for each customer the code prevents installation of task not for the customer in question.
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Cons
HCLSoftware
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • ManageEngine OS Deployer some features really not needed with a hosted server
  • Forcing MFA should be a customer option.
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Usability
HCLSoftware
No answers on this topic
ManageEngine, A Div of Zoho Corporation Pvt Ltd
As I mentioned earlier it's going there just a few more functions before it will have what's needed. When those functions are there it meets the required requirements for a complete product to manage deployments if endpoints.
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Support Rating
HCLSoftware
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Alternatives Considered
HCLSoftware
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
Microsoft Deployment Tools, SCCM and Autopilot using Intune. ManageEngine OS Deployer is a combination of them just with another way of imaging. This make it easy to use and meets most demands to re-image an endpoint.
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Return on Investment
HCLSoftware
  • When there is a need to patch a Windows System it has worked
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Keep our golden images updated with windows updates.
  • Much better than MDT for manging a golden image.
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ScreenShots