Harri vs. Verint Workforce Management for Back Office

Harri is optimized for hotel companies and medium-sized companies with a high demand for personnel, due to its potential it allows the recruitment of suitable employees for each job

Incentivized

I believe it is well suited for larger companies or companies that are looking to scale larger. It works well for all levels of business, but definitely is great for leaders who seek to better manage their employees and understand the work they are completing or just what they are doing throughout the day

Incentivized

• The sheer ease of use provides you with an absolutely seamless experience. This, alongside a highly passionate team, provides you with an app in which you can interview, hire and begin working with staff in a matter of only a few weeks.
• The staff are fantastic and will do anything to ensure that your experience is nothing but the best.
• Everything is done without paper, ensuring that everything is all in one place. It’s simple and easy to use.
• Also, the app is updated on a regular basis, in which a number of different features are added and removed.

• DPA - da best
• triggers
• Schedule optimization

• Isn't very clear on how to load your own templates
• The interview calendar could be vastly improved in my opinion, and perhaps tie in with personal calendars on phone/email

• Your graphs. Sweet lord they are hideous
• Report formats are a struggle bus I hate riding
• Back office quality tracking

I would say that Verint is very user friendly and is easy to navigate. I have not had any negative experiences with training staff on how to utilize the suite and the feedback I have received has always been positive. I would say that reporting could be easier to navigate and utilize on both the back office and customer side.

Incentivized

Any issues I’ve had or questions have been answered very quickly. And the online chat it makes it very simple.

Incentivized

This is the first job where I have used a website like Harri to hire new staff and get their details added to our HR system. Everything has always been completed by hand. As mentioned, this is a lot more time consuming and increases the chances of errors being made. I think Harri is an awesome tool.

Incentivized

Well team showed up to win, so you beat them out hands down, It was frankly embarrassing for them.

• Faster hiring and applicant process management.
• Legal cover is on a whole new level.
• All of the documentation is on your phone. For each employee in the company.

• 9 million in the first 2 years
• 3 million subsequent years
• Future benefit is ball-parked at $5.4M