TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    Vibe HCM (discontinued)

    Score4.3 out of 10
    Enterprise companies (1,001+ employees)
    Vibe HCM was a social HRMS, talent management and employee collaboration suite, that was discontinued, and is no longer available for sale.N/A
    Pricing
    GustoVibe HCM (discontinued)
    Editions & Modules
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    Vibe HCM Suite
    $0
    Per User per Month
    Vibe HCM ERP Connector
    $0
    Vibe HCM Payroll Connector
    $0
    Vibe Onboarding
    $0
    Vibe Social Intranet
    $0
    Offerings
    Pricing Offerings
    GustoVibe HCM (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.We offer our products as a comprehensive suite, or on a modular basis as our clients' needs, priorities and budgets dictate. Our clients do not need to do a full "rip and replace" of current systems that are working to deploy Vibe HCM. We can seamlessly integrate with existing technologies, providing a highly engaging "one-stop-shop" / unification platform.
    More Pricing Information
    Community Pulse
    GustoVibe HCM (discontinued)
    Considered Both Products
    Gusto
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    488 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    395 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    501 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    254 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    311 Answers
    No answers on this topic
    Features
    GustoVibe HCM (discontinued)
    Payroll Management
    Comparison of Payroll Management features of Gusto and Vibe HCM (discontinued)
    Feature
    Gusto
    9.2
    514 Ratings
    11% above category average
    Vibe HCM (discontinued)
    10.0
    4 Ratings
    23% above category average
    Pay calculation9.6493 Ratings10.03 Ratings
    Support for external payroll vendors8.58 Ratings10.01 Ratings
    Benefit plan administration8.9358 Ratings10.01 Ratings
    Direct deposit files9.5497 Ratings10.02 Ratings
    Salary revision and increment management9.4383 Ratings10.02 Ratings
    Reimbursement management9.5127 Ratings10.01 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Gusto and Vibe HCM (discontinued)
    Feature
    Gusto
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    7 Ratings
    24% above category average
    Employee demographic data00 Ratings10.06 Ratings
    Employment history00 Ratings10.06 Ratings
    Job profiles and administration00 Ratings10.06 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings10.06 Ratings
    Organizational charting00 Ratings10.07 Ratings
    Organization and location management00 Ratings10.06 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings10.02 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Gusto and Vibe HCM (discontinued)
    Feature
    Gusto
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    3 Ratings
    22% above category average
    Approval workflow00 Ratings10.03 Ratings
    Balance details00 Ratings10.01 Ratings
    Annual carry-forward and encashment00 Ratings10.01 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Gusto and Vibe HCM (discontinued)
    Feature
    Gusto
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    8 Ratings
    21% above category average
    View and generate pay and benefit information00 Ratings10.08 Ratings
    Update personal information00 Ratings10.06 Ratings
    View company policy documentation00 Ratings10.07 Ratings
    Employee recognition00 Ratings10.05 Ratings
    View job history00 Ratings10.03 Ratings
    Asset Management
    Comparison of Asset Management features of Gusto and Vibe HCM (discontinued)
    Feature
    Gusto
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    2 Ratings
    21% above category average
    Tracking of all physical assets00 Ratings10.02 Ratings
    HR Reporting
    Comparison of HR Reporting features of Gusto and Vibe HCM (discontinued)
    Feature
    Gusto
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    8 Ratings
    29% above category average
    Report builder00 Ratings10.04 Ratings
    Pre-built reports00 Ratings10.06 Ratings
    Ability to combine HR data with external data00 Ratings10.04 Ratings
    Onboarding
    Comparison of Onboarding features of Gusto and Vibe HCM (discontinued)
    Feature
    Gusto
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    24% above category average
    New hire portal00 Ratings10.01 Ratings
    Manager tracking tools00 Ratings10.01 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Gusto and Vibe HCM (discontinued)
    Feature
    Gusto
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    23% above category average
    Corporate goal setting00 Ratings10.01 Ratings
    Individual goal setting00 Ratings10.01 Ratings
    Line-of sight-visibility00 Ratings10.01 Ratings
    Performance tracking00 Ratings10.01 Ratings
    Performance Management
    Comparison of Performance Management features of Gusto and Vibe HCM (discontinued)
    Feature
    Gusto
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    24% above category average
    Performance plans00 Ratings10.01 Ratings
    Performance improvement plans00 Ratings10.01 Ratings
    Review status tracking00 Ratings10.01 Ratings
    Review reminders00 Ratings10.01 Ratings
    Multiple review frequency00 Ratings10.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of Gusto and Vibe HCM (discontinued)
    Feature
    Gusto
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    25% above category average
    Create succession plans/pools00 Ratings10.01 Ratings
    Candidate ranking00 Ratings10.01 Ratings
    Candidate search00 Ratings10.01 Ratings
    Candidate development00 Ratings10.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Gusto and Vibe HCM (discontinued)
    Feature
    Gusto
    -
    Ratings
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    26% above category average
    Job Requisition Management00 Ratings10.01 Ratings
    Company Website Posting00 Ratings10.01 Ratings
    Publish to Social Media00 Ratings10.01 Ratings
    Job Search Site Posting00 Ratings10.01 Ratings
    Duplicate Candidate Prevention00 Ratings10.01 Ratings
    Applicant Tracking00 Ratings10.01 Ratings
    Notifications and Alerts00 Ratings10.01 Ratings
    Best Alternatives
    GustoVibe HCM (discontinued)
    Small Businesses
    OnPay
    Score9.9 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    APS
    Score1.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.4 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GustoVibe HCM (discontinued)
    Likelihood to Recommend
    9.2
    (538 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    10.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (362 ratings)
    9.1
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    1.3
    (25 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    GustoVibe HCM (discontinued)
    Likelihood to Recommend
    Gusto
    Gusto is a great fit for small teams and startups that want a simple, reliable way to run payroll, manage tax filings, and give CPAs access without constant micromanagement. It’s especially useful for founders who need something that “just works.” The human support has been excellent—especially when forwarding confusing IRS mail.
    That said, it’s a bit less intuitive when it comes to benefits and compliance for fully remote companies. For example, labor law poster distribution isn’t streamlined for digital teams, and setting up benefits felt more complex than it needed to be. Still, I’d recommend Gusto to any startup looking to get payroll right from day one.
    Incentivized
    Read full review
    Discontinued Products
    It is best suited for companies that want their HR function streamlined and automated. It's also suited for companies that want their employees to engage more and collaborate on the same platform.
    Incentivized
    Read full review
    Pros
    Gusto
    • Gusto really kills it on the simplicity. The app and website are very clear and straightforward.
    • Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed.
    • Gusto communicates very clearly and provides just the right amount of communication.
    • Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy!
    Incentivized
    Read full review
    Discontinued Products
    • Vibe HCM is highly configurable. That flexibility is extremely useful.
    • The portal pages create a friendly user experience that aids in adoption.
    • Vibe takes action on change requests and enhancements quickly.
    • The number of employee self-service options allow for easy colleague use.
    Read full review
    Cons
    Gusto
    • Adding in previous time manually could be more accessible.
    • Notifications for when employees manually change hours.
    • We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
    Incentivized
    Read full review
    Discontinued Products
    • Any areas of opportunity are discussed and addressed. They are incredibly open to suggestions and have an overall attitude of continuous improvement. No possibility goes unexplored.
    Read full review
    Likelihood to Renew
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Gusto
    The overall platform and its speed of response are amazing. I would recommend this to any other business owner for ease of use and reliability. Email reminders are great if I’m super busy and have forgotten a few tasks. The price point compared to local payroll service is hands down a huge win.
    Incentivized
    Read full review
    Discontinued Products
    It works just as advertised! Not always the case with solutions. Flexible and configurable!
    Read full review
    Performance
    Gusto
    No answers on this topic
    Discontinued Products
    World class service and support! Second to none!
    Read full review
    Support Rating
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    Discontinued Products
    The customer support team is responsive and always available for solving technical or implementation issues that may arise from clients.
    Incentivized
    Read full review
    Implementation Rating
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Gusto
    It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and more. I had a lot of moments using QuickBooks Payroll where I thought, "Am I even doing this right?" — it felt like you had to have additional knowledge of HR regulations in your state to do everything correctly. Gusto has it ALL handled so you can focus your time on higher-impact tasks in your business.
    Incentivized
    Read full review
    Discontinued Products
    We selected Vibe HCM about 2 1/2 years ago because they approached communication and the interaction between the employer and the employee so differently. It was a combination of connection and transaction. You have a system that meets the business need and functionality but that connects with your employee in such a fresh non-corporate way. It's not just about automating a process but building an environment that surrounds those daily business transactions that looks and feels how we interact on the web and social media. It totally transforms not only the user experience but the employers as well. It makes us think a little bit more about the touch points we have with our employees and how we want those to look/feel and resonate.
    Read full review
    Return on Investment
    Gusto
    • For me, it is hard to quantify payroll software as having an ROI. It does save quite a bit of time per pay period, so perhaps we could assign a theoretical number to an employee taking that time. I'd say, at the least, it saves 30-60 minutes a pay period compared to a more difficult-to-use payroll software.
    Incentivized
    Read full review
    Discontinued Products
    • Vibe HCM has been providing Zions Bancorporation with range of tools that fully encompass all areas of HR Operations. We have found that these tools have made our business process more efficient.
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

    Vibe HCM (discontinued) Screenshots

    Screenshot of Sample home pageScreenshot of My Hub launch pageScreenshot of Sample Personalized Onboarding resourcesScreenshot of HR practitioner hubScreenshot of Virtual Day 1 OrientationScreenshot of Sample Talent Profile