TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    Access PeopleHR

    Score9 out of 10
    N/AWith users among 7,000+ companies, Access PeopleHR is a cloud-based HR and payroll software designed for small and medium-sized businesses. Its features enable SMBs to manage their workforce and automate more of their HR processes.

    $3

    per month per user

    Pricing
    GustoAccess PeopleHR
    Editions & Modules
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    Starter
    £3
    per month
    Core
    £5.50
    per month
    Pro
    £8
    per month
    Elite
    £9.50
    per month
    Offerings
    Pricing Offerings
    GustoAccess PeopleHR
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.
    More Pricing Information
    Community Pulse
    GustoAccess PeopleHR
    Considered Both Products
    Gusto
    No answer on this topic
    The Access Group
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    488 Answers
    40%
    Would buy again
    2 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    395 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    501 Answers
    40%
    Happy with the feature set
    2 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    254 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    311 Answers
    No answers on this topic
    Features
    GustoAccess PeopleHR
    Payroll Management
    Comparison of Payroll Management features of Gusto and Access PeopleHR
    Feature
    Gusto
    9.2
    514 Ratings
    11% above category average
    Access PeopleHR
    5.7
    5 Ratings
    33% below category average
    Pay calculation9.6493 Ratings4.95 Ratings
    Support for external payroll vendors8.58 Ratings4.05 Ratings
    Benefit plan administration8.9358 Ratings4.05 Ratings
    Direct deposit files9.5497 Ratings7.02 Ratings
    Salary revision and increment management9.4383 Ratings6.35 Ratings
    Reimbursement management9.5127 Ratings4.94 Ratings
    Off-cycle/On-Demand payment00 Ratings9.01 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Gusto and Access PeopleHR
    Feature
    Gusto
    -
    Ratings
    Access PeopleHR
    6.6
    7 Ratings
    17% below category average
    Employee demographic data00 Ratings6.06 Ratings
    Employment history00 Ratings5.87 Ratings
    Job profiles and administration00 Ratings6.96 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings9.55 Ratings
    Organizational charting00 Ratings4.66 Ratings
    Organization and location management00 Ratings5.27 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.03 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Gusto and Access PeopleHR
    Feature
    Gusto
    -
    Ratings
    Access PeopleHR
    6.1
    7 Ratings
    27% below category average
    Approval workflow00 Ratings6.27 Ratings
    Balance details00 Ratings6.07 Ratings
    Annual carry-forward and encashment00 Ratings6.06 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Gusto and Access PeopleHR
    Feature
    Gusto
    -
    Ratings
    Access PeopleHR
    6.0
    7 Ratings
    29% below category average
    View and generate pay and benefit information00 Ratings5.77 Ratings
    Update personal information00 Ratings6.67 Ratings
    View company policy documentation00 Ratings6.47 Ratings
    Employee recognition00 Ratings5.55 Ratings
    View job history00 Ratings5.97 Ratings
    Asset Management
    Comparison of Asset Management features of Gusto and Access PeopleHR
    Feature
    Gusto
    -
    Ratings
    Access PeopleHR
    7.3
    4 Ratings
    10% below category average
    Tracking of all physical assets00 Ratings7.34 Ratings
    HR Reporting
    Comparison of HR Reporting features of Gusto and Access PeopleHR
    Feature
    Gusto
    -
    Ratings
    Access PeopleHR
    5.3
    7 Ratings
    34% below category average
    Report builder00 Ratings6.37 Ratings
    Pre-built reports00 Ratings4.67 Ratings
    Ability to combine HR data with external data00 Ratings4.95 Ratings
    Onboarding
    Comparison of Onboarding features of Gusto and Access PeopleHR
    Feature
    Gusto
    -
    Ratings
    Access PeopleHR
    7.7
    6 Ratings
    3% below category average
    New hire portal00 Ratings6.36 Ratings
    Manager tracking tools00 Ratings9.03 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Gusto and Access PeopleHR
    Feature
    Gusto
    -
    Ratings
    Access PeopleHR
    7.0
    5 Ratings
    12% below category average
    Corporate goal setting00 Ratings5.65 Ratings
    Individual goal setting00 Ratings5.65 Ratings
    Line-of sight-visibility00 Ratings9.02 Ratings
    Performance tracking00 Ratings8.02 Ratings
    Performance Management
    Comparison of Performance Management features of Gusto and Access PeopleHR
    Feature
    Gusto
    -
    Ratings
    Access PeopleHR
    7.3
    6 Ratings
    7% below category average
    Performance plans00 Ratings9.05 Ratings
    Performance improvement plans00 Ratings9.04 Ratings
    Review status tracking00 Ratings5.25 Ratings
    Review reminders00 Ratings8.03 Ratings
    Multiple review frequency00 Ratings5.24 Ratings
    Succession Planning
    Comparison of Succession Planning features of Gusto and Access PeopleHR
    Feature
    Gusto
    -
    Ratings
    Access PeopleHR
    8.0
    1 Ratings
    2% above category average
    Create succession plans/pools00 Ratings8.01 Ratings
    Candidate ranking00 Ratings9.01 Ratings
    Candidate search00 Ratings7.01 Ratings
    Candidate development00 Ratings8.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Gusto and Access PeopleHR
    Feature
    Gusto
    -
    Ratings
    Access PeopleHR
    6.0
    6 Ratings
    25% below category average
    Job Requisition Management00 Ratings6.26 Ratings
    Company Website Posting00 Ratings3.55 Ratings
    Publish to Social Media00 Ratings9.02 Ratings
    Job Search Site Posting00 Ratings3.55 Ratings
    Duplicate Candidate Prevention00 Ratings9.03 Ratings
    Applicant Tracking00 Ratings5.55 Ratings
    Notifications and Alerts00 Ratings5.16 Ratings
    Best Alternatives
    GustoAccess PeopleHR
    Small Businesses
    OnPay
    Score9.9 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    APS
    Score1.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.4 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GustoAccess PeopleHR
    Likelihood to Recommend
    9.2
    (538 ratings)
    4.6
    (7 ratings)
    Likelihood to Renew
    10.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (362 ratings)
    -
    (0 ratings)
    Support Rating
    1.3
    (25 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GustoAccess PeopleHR
    Likelihood to Recommend
    Gusto
    Gusto is a great fit for small teams and startups that want a simple, reliable way to run payroll, manage tax filings, and give CPAs access without constant micromanagement. It’s especially useful for founders who need something that “just works.” The human support has been excellent—especially when forwarding confusing IRS mail.
    That said, it’s a bit less intuitive when it comes to benefits and compliance for fully remote companies. For example, labor law poster distribution isn’t streamlined for digital teams, and setting up benefits felt more complex than it needed to be. Still, I’d recommend Gusto to any startup looking to get payroll right from day one.
    Incentivized
    Read full review
    The Access Group
    It's simple to use even for non-technical employees, making it very simple to install even for a workforce that hasn't grown up in the digital age, and for that People HR is the best option to fit in. I haven't got in any situation yet where I see People HR as less appropriate except Applications Tracking Systems as I have never worked on that module much.
    Incentivized
    Read full review
    Pros
    Gusto
    • Gusto really kills it on the simplicity. The app and website are very clear and straightforward.
    • Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed.
    • Gusto communicates very clearly and provides just the right amount of communication.
    • Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy!
    Incentivized
    Read full review
    The Access Group
    • Complex reporting is made easy through the reporting capabilities of the system. We have been using reports for the past year and absolutely trust the accuracy of the data produced. The reports are generated easily through the system and can be exported into an editable Excel spreadsheet which is great.
    • The self-service of data is great for freeing up HR time. Employees can update their personal information themselves quickly and easily.
    • The App is a great feature of People HR. A large proportion of our employees work in our warehouse and as such don't have their own computer at work. The app allows those employees easy access to the system on the go.
    Incentivized
    Read full review
    Cons
    Gusto
    • Adding in previous time manually could be more accessible.
    • Notifications for when employees manually change hours.
    • We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
    Incentivized
    Read full review
    The Access Group
    • The UI could do with being more Up to date, i find it easy to use but is quite cartoon like.
    • More Details for skills is required, I have some certifications but the system does not recognise the Brand
    • Emails that are sent out could use an overhaul as they don't stand out as much as i think they should
    Incentivized
    Read full review
    Likelihood to Renew
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    The Access Group
    No answers on this topic
    Usability
    Gusto
    The overall platform and its speed of response are amazing. I would recommend this to any other business owner for ease of use and reliability. Email reminders are great if I’m super busy and have forgotten a few tasks. The price point compared to local payroll service is hands down a huge win.
    Incentivized
    Read full review
    The Access Group
    No answers on this topic
    Support Rating
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    The Access Group
    No answers on this topic
    Implementation Rating
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    The Access Group
    No answers on this topic
    Alternatives Considered
    Gusto
    It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and more. I had a lot of moments using QuickBooks Payroll where I thought, "Am I even doing this right?" — it felt like you had to have additional knowledge of HR regulations in your state to do everything correctly. Gusto has it ALL handled so you can focus your time on higher-impact tasks in your business.
    Incentivized
    Read full review
    The Access Group
    Prior to initially taking out our PeopleHR contract i reviewed many HR systems and PeopleHR seemed the best option as it seemed to have the most functionality for the best price. However that was many years ago now and since being a customer of PeopleHR and now going with Timetastic, i wouldn't recommend PeopleHR. The costs have increased substantially but there hasn't been any significant improvements in the software that we've seen/utilised. There's also a lot of system issues that seem to occur frequently. Not to mention the service has taken a total nosedive since PeopleHR were taken over by Access. Whilst Timetastic is a much more basic system and really just a holiday planner, the cost is cheaper than anything I've seen on the market. For the more HRIS functionality, we've opted to utilise our O365 and create a Sharepoint HR Management Site which is much more cost effecitve us and we can avoid having to deal with Access which is a huge plus
    Read full review
    Return on Investment
    Gusto
    • For me, it is hard to quantify payroll software as having an ROI. It does save quite a bit of time per pay period, so perhaps we could assign a theoretical number to an employee taking that time. I'd say, at the least, it saves 30-60 minutes a pay period compared to a more difficult-to-use payroll software.
    Incentivized
    Read full review
    The Access Group
    • PeopleHR has reduced the amount of holiday queries coming through to the HR Team. This has saved us around 2 hours per week.
    • PeopleHR has increased visibility to line managers of their team and indirect reports for holiday / time management.
    • The ATS has enabled us to automate responses/templates to all candidates applying for roles, send updates, reject, invite to interview etc. in a much quicker time frame. This has reduced hours of work writing emails per week.
    • PeopleHR has given more responsibility and ownership to our managers to do their roles.
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

    Access PeopleHR Screenshots

    Screenshot of Access PeopleHR DashboardProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot