Gusto vs. Mitratech Mineral

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gusto
Score 8.9 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$496
per month
Mitratech Mineral
Score 8.2 out of 10
N/A
Mineral, formerly known as ThinkHR, and now from Mitratech, offers HR and compliance solutions that aim to take the guesswork out of HR and compliance, giving clients peace of mind. The solution combines data, technology, and human expertise to drive innovation and personalized guidance. With its integrated learning management system in the Mineral Platform, users can assign essential training content or engage employees with career development courses.N/A
Pricing
GustoMitratech Mineral
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
No answers on this topic
Offerings
Pricing Offerings
GustoMitratech Mineral
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.
More Pricing Information
Community Pulse
GustoMitratech Mineral
Features
GustoMitratech Mineral
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Gusto
9.2
Ratings
11% above category average
Mitratech Mineral
-
Ratings
Pay calculation9.60 Ratings00 Ratings
Support for external payroll vendors8.50 Ratings00 Ratings
Benefit plan administration8.80 Ratings00 Ratings
Direct deposit files9.50 Ratings00 Ratings
Salary revision and increment management9.30 Ratings00 Ratings
Reimbursement management9.50 Ratings00 Ratings
Best Alternatives
GustoMitratech Mineral
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Rippling
Rippling
Score 8.9 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Rippling
Rippling
Score 8.9 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
SAP SuccessFactors HCM
SAP SuccessFactors HCM
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GustoMitratech Mineral
Likelihood to Recommend
9.1
(0 ratings)
9.8
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.5
(0 ratings)
10.0
(0 ratings)
Support Rating
1.2
(0 ratings)
8.0
(0 ratings)
Implementation Rating
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
GustoMitratech Mineral
Likelihood to Recommend
Gusto is a great fit for small teams and startups that want a simple, reliable way to run payroll, manage tax filings, and give CPAs access without constant micromanagement. It’s especially useful for founders who need something that “just works.” The human support has been excellent—especially when forwarding confusing IRS mail.
That said, it’s a bit less intuitive when it comes to benefits and compliance for fully remote companies. For example, labor law poster distribution isn’t streamlined for digital teams, and setting up benefits felt more complex than it needed to be. Still, I’d recommend Gusto to any startup looking to get payroll right from day one.
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It is very appropriate for new hires to be able to take training during on-boarding. for customer service, safety, and some policy training. It is also great for OSHA training. They have great management training, especially for first time managers. Also have HR training and updates as well for HR staff or HR staff new to their roles.
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Pros
  • Gusto makes onboarding employees and ensuring their documents are signed very easy.
  • The way you can integrate things like Google Workspace makes both onboarding new employees into the apps you use a breeze, as well as when you need to offboard them.
  • Managing benefits is simple, because they take care of all the heavy lifting. I just have to review the options, make a selection, and they take it from there.
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  • The law alerts are great especially since we are in two different states
  • They have an elaborate course catalog of training and the dashboard is a great tool when keeping track of the staff accomplishments
  • I especially like the Checklist they have in the Resources tool to ensure nothing is missed so we can stay in compliance
  • The template toolkits are very easy to understand and follow
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Cons
  • Adding in previous time manually could be more accessible.
  • Notifications for when employees manually change hours.
  • We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
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  • Deleting employees from the system could be easier
  • Adding your own content would be a nice feature
  • Setting up your own dashboard would be nice
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Likelihood to Renew
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
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No answers on this topic
Usability
The overall platform and its speed of response are amazing. I would recommend this to any other business owner for ease of use and reliability. Email reminders are great if I’m super busy and have forgotten a few tasks. The price point compared to local payroll service is hands down a huge win.
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From a user's standpoint, the platform was really easy to navigate, both from the employer and employee standpoints. I had no issues uploading employee information so they had access on day one, and I often helped employees access the platform and make sure they were set to complete their training. It was not often that we encountered an error, and when we did, it was easy to resolve for the employees.
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Support Rating
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
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ThinkHR Learn provides many helpful resources for the HR professional.
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Implementation Rating
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
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No answers on this topic
Alternatives Considered
It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and more. I had a lot of moments using QuickBooks Payroll where I thought, "Am I even doing this right?" — it felt like you had to have additional knowledge of HR regulations in your state to do everything correctly. Gusto has it ALL handled so you can focus your time on higher-impact tasks in your business.
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We previously used ThinkHR, which I believe changed to Mineral. Outside of that, it was really just manual training with presentations and slide decks.
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Return on Investment
  • I am not involved enough to know well, but I would say that Gusto has saved me about 1-2 hours in my onboarding process with my new company compared to my past experiences trying to onboard with ADP. I have also finished the process and am not frustrated like usual.
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  • It has definitely been positive, but I'm not sure how I could measure the ROI. I feel it has given me more insight into certain situations, such as dealing with millennial employees, and has helped me to grow as a leader in my organization.
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ScreenShots

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data