Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.
$18
per month per user
Jostle
Score 8.0 out of 10
N/A
Jostle is intranet software for collaboration. Jostle is designed to make it easier to inform and connect employees to get work done. Users can share news, align teams, recognize contributions and invite participation from others. According to the vendor, Jostle can help improve employee engagement; Jostle reports engagement rates 5X higher than both traditional employee portals and social intranets. Company leaders can use Jostle to communicate plans, reinforce culture, and celebrate successes.…
Anything related to knowledge Management, that is to say; Updating knowledge from the side of maintainers, grouping and learning it from the side of learners, leaving feedback to maintainers, unverifying cards in a pinch and creating courses of related content for people of different disciplines and favouriting content that you find the most useful.
As one of the great intranet software, Jostle has always helped me in staying connected with the team members from different departments. The app makes me feel so much at ease because I know what is happening in all the departments and if everything is going in the right direction or not. My recommendation is that this software is very appropriate for growing businesses where people are not aware of their surroundings and their colleagues' work status. Jostle will send them notifications on emails whenever they need to be updated regarding any specific thing that is why I highly recommend this application.
It's not clear how to relate/ attach other guru cards. The feature exists but is not very easy to spot.
We often find it difficult to search because we don't remember the card's title. I would love it if the tag words worked better.
Once editing a card, instead of adding someone to collaborate on a draft, it would be good to send the draft to someone via email. I find people often ignore these emails/pings if it's just a draft collaboration. The wording could be to ask someone to verify the draft.
Jostle has many advantages but there are certain disadvantages that need to be catered to in order to make the entire experience smooth and good. I think that the dashboard is not well designed. I feel like I have to go through a lot of navigation panels to find the right information. It takes too much time sometimes.
Another con in my opinion is that the library of Jostle needs a lot of customization and a lot of features have to be added to easily make other things accessible.
With Guru, information flows seamlessly through your organization, cutting through meeting and chat fatigue and giving your team time back to stop looking for information and do what you hired them to do. Guru does the heavy lifting to get you set up quickly, ensuring information is readily accessible when and where it’s needed, all while improving in quality over time
I give this rating because I really find Guru useful and user-friendly. You can easily follow and understand the steps and information from Guru. It has suited every issue that I have handled, and I was able to resolve it with the help of Guru. I hope that more people will find it helpful.
It's a wonderful product that can be used from a computer or from the ease of an app on your phone. I love that my team can have access to Job Aids from their phones while working out in the field. I have not personally had any issues while using Jostle and I highly recommend it for your business.
I have never encountered an outage with Guru in the year+ we've had it. I also never encountered an outage at the previous company where I used Guru. It has been extremely reliable.
There is some occasional slowness, or multiple refreshes before content will load. This doesn't happen frequently, though, and I don't get complaints from teammates about it.
The only reason I do not give it a a ten is because I think there is still some room for improvement in meeting the different time zone needs of their customers, but overall their support is top notch. Friendly, capable, and quick.
I would rate the in-person training for Guru a solid 9 out of 10. The session was incredibly valuable as it provided comprehensive insights into using Guru effectively. I learned a lot about the tool's functionalities, which significantly enhanced my proficiency and confidence in utilizing Guru for my daily tasks. The training was engaging, informative, and tailored well to ensure I could apply what I learned immediately. Overall, it was a highly productive and beneficial learning experience.
I would rate the online training for Guru a strong 8 out of 10. While it lacked the interactive nature of in-person sessions, the content was well-structured and delivered effectively. The training modules were clear and comprehensive, covering all essential aspects of using Guru. The flexibility of online training allowed me to learn at my own pace and revisit topics as needed. Overall, it provided a solid foundation and practical understanding of Guru's functionalities, making it a valuable learning experience despite the virtual format.
You will need a very strong team of guru champions in order to get EVERYONE and EVERYTHING on Guru, it takes some craziness and over talking about guru everywhere to get people to be exicted, contribute and use. If you are starting any kind of buisness and you need KB, just go for guru as fast as you can because when you will grow you will thank yourself.
The platform is unique, comprehensive, and uses AI. These are standout features. I also like the verification process and the ability to search from anywhere or on any browser. Guru enhances productivity and knowledge transfer when someone leaves an organization. Guru's interface is very user-friendly and can be trained quickly with new hires.
Our company used to have a Wall of Wow but it was mostly to just congratulate team members on milestones. Jostle allows you to connect with others members on your team and throughout your company as well as being able to post important bulletins, ensure access to quick links, and the ability to have Job Aids and resources available in the Library.
Guru allows our team to quickly reference available learning/knowledge materials with our clients on a daily basis and provide better support at every outreach
With that said, spreading those same resources across two major global teams in the USA and Germany can lead to some inconsistencies. The i-frame process is not very intuitive for this scenario and our team treats policy/procedural differences as separate card or article entities.
Guru allowed our organization to pioneer and establish a dedicated knowledge team component, of subject matter experts who work in tangent with existing resources, create new ones, and vet collective knowledge.
Another main feature that I like the most is their Activity Feed feature, it helps our employees to stay connected with each other easily without any restriction of location.
The search bar is helping to manage the breeze easily. I have been very much impressed by their support staff.
