TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gumroad

    Score9.3 out of 10
    N/AGumroad, headquartered in San Francisco, California, enables creatives to sell directly to their audience — so that they can make a living doing what they love. Writers, designers, game developers, musicians, artists, and filmmakers use Gumroad to earn money off of their creative efforts.

    $0.03

    Paddle

    Score5.1 out of 10
    N/ALondon-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A
    Pricing
    GumroadPaddle
    Editions & Modules
    Gumroad Transaction fees
    2.9% to 9% + 30c per transaction
    Custom
    custom pricing
    Offerings
    Pricing Offerings
    GumroadPaddle
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    GumroadPaddle
    Likelihood to Recommend
    -
    (0 ratings)
    7.1
    (6 ratings)
    User Testimonials
    GumroadPaddle
    Likelihood to Recommend
    Gumroad
    No answers on this topic
    Paddle
    No answers on this topic
    Pros
    Gumroad
    No answers on this topic
    Paddle
    • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
    • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
    • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
    • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
    Incentivized
    Read full review
    Cons
    Gumroad
    No answers on this topic
    Paddle
    • Analytics could support more flexible analysis of reported data and better custom events.
    • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
    • Sometimes communication from their front line support staff has gone to the wrong address.
    Incentivized
    Read full review
    Alternatives Considered
    Gumroad
    No answers on this topic
    Paddle
    We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
    Incentivized
    Read full review
    Return on Investment
    Gumroad
    No answers on this topic
    Paddle
    • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
    Incentivized
    Read full review
    ScreenShots

    Paddle Screenshots

    Screenshot of Padddle Payment Gateway