TrustRadius

Grubhub for Restaurants vs. UpMenu

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grubhub for Restaurants
Score 7.0 out of 10
N/A
Grubhub for Restaurants is an online ordering marketplace and delivery-as-a-service solution, an alternative to building out one's own delivery an online ordering system.N/A
UpMenu
Score 0.0 out of 10
N/A
UpMenu enables restaurants to take customers’ orders directly from a website or app while protecting the restaurant's bottom line from third-party aggregators. It installs on any new or existing website and is fully customizable to fit a restaurant's brand.N/A
Pricing
Grubhub for RestaurantsUpMenu
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Grubhub for RestaurantsUpMenu
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Grubhub for RestaurantsUpMenu
User Ratings
Grubhub for RestaurantsUpMenu
Likelihood to Recommend
3.0
(1 ratings)
-
(0 ratings)
User Testimonials
Grubhub for RestaurantsUpMenu
Likelihood to Recommend
Grubhub
I would only recommend if GH is fully integrated with your POS, and if you can negotiate a good rate with them. If you have other third-party delivery options, you should shop around and see if they can match or lower their rate.
Tanya Li | TrustRadius Reviewer
Tanya Li
Manager
Read full review
UpMenu
No answers on this topic
Pros
Grubhub
  • Large network of drivers
  • Integrates fully with Toast POS
  • Big portion of the third party delivery market
Tanya Li | TrustRadius Reviewer
Tanya Li
Manager
Read full review
UpMenu
No answers on this topic
Cons
Grubhub
  • Quality of couriers is hit or miss
  • Poor customer service
  • Hidden fees
Tanya Li | TrustRadius Reviewer
Tanya Li
Manager
Read full review
UpMenu
No answers on this topic
Return on Investment
Grubhub
  • We needed to add delivery during the pandemic with fewer people working out of their offices and needing delivery, so this did boost sales
  • Delivery as a service built directly into our app
  • GH integrates into Toast POS and this saves labor
Tanya Li | TrustRadius Reviewer
Tanya Li
Manager
Read full review
UpMenu
No answers on this topic
ScreenShots