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LevelUp, now part of Grubhub Enterprise vs. Tremendous

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LevelUp, now part of Grubhub Enterprise

    Score8 out of 10
    N/ALevelUp was a restaurant a payment system with customer loyalty support developed by SCVNGR and acquired by Grubhub in late 2018. It now forms the backbone of Grubhub's customer loyalty program available to restaurants that use Grubhub's delivery as a service platform.N/A

    Tremendous

    Score9.9 out of 10
    N/ATremendous, in San Francisco, offers a global rewards & incentives platform designed to make it simple for businesses to distribute gift cards, prepaid cards and money. They boast working with companies across industries and use cases: market research, health & wellness, employee rewards, customer loyalty, customer referrals, and rebates.N/A
    Pricing
    LevelUp, now part of Grubhub EnterpriseTremendous
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LevelUp, now part of Grubhub EnterpriseTremendous
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    LevelUp, now part of Grubhub EnterpriseTremendous
    Considered Both Products
    Grubhub
    No answer on this topic
    Tremendous
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    LevelUp, now part of Grubhub EnterpriseTremendous
    Small Businesses
    Growave
    Score9.7 out of 10
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LevelUp, now part of Grubhub EnterpriseTremendous
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.1
    (7 ratings)
    User Testimonials
    LevelUp, now part of Grubhub EnterpriseTremendous
    Likelihood to Recommend
    Grubhub
    Works well with Toast POS and Grubhub as LevelUP is fully integrated with both. I would not recommend it with a Point of Sale or third party delivery where it is not integrated.
    Incentivized
    Read full review
    Tremendous
    Tremendous is well suited for businesses giving gift cards to employees as a reward or to research participants as thanks/compensation for their time. It's not like a cash sharing software between friends. It is also best for relatively small amounts of money because the sender runs the risk of sending the reward to the wrong email
    Incentivized
    Read full review
    Pros
    Grubhub
    • Full integration with Toast POS and Grubhub
    • Response time from their enterprise support desk is very fast
    • Dashboard is easy to use for managers
    Incentivized
    Read full review
    Tremendous
    • Email and landing page templates easy to create
    • Wide variety of gift card options
    • Easy to upload recipient lists and distribute
    • No fee for most gift card options
    Incentivized
    Read full review
    Cons
    Grubhub
    • When used to make an app, many updates require a full redesign with scope of work - so app is not easy to update or add new features
    • Partial refunds cannot be processed on the dashboard or in store
    • The QR scanners break frequently
    • The QR scanners will scan a guest's payment, but if it isn't cleared out by the staff it will hold that payment info and the next order will get charged to that other person's payment.
    Incentivized
    Read full review
    Tremendous
    • We do not have insight into whether a customer has redeemed a reward or not
    • Unredeemed rewards kind of go into a void, we cannot get funds back for unclaimed rewards
    Incentivized
    Read full review
    Alternatives Considered
    Grubhub
    No answers on this topic
    Tremendous
    Tremendous allowed us for more customization to the email and landing page, Rybbon had their own branding on the email and page which was something we did not want. One of the main selling points for us with Tremendous was the ability to use our own firm's email domain. This allowed us to send an email coming from our firm, so our clients and prospects recognized the domain.
    Incentivized
    Read full review
    Return on Investment
    Grubhub
    • Online ordering was up exponentially during the pandemic, at one point all orders were coming in online and the bulk of that was through LevelUp.
    Incentivized
    Read full review
    Tremendous
    • The fact that it's free to use means Tremendous has had a very positive ROI on our research operations. We've gained much and lost nothing.
    Incentivized
    Read full review
    ScreenShots

    Tremendous Screenshots

    Screenshot of Offer recipients an extensive catalogue of gift cards to choose from.Screenshot of Personalize the redemption experience with campaign templates.Screenshot of Upload a list of recipients and send rewards in bulk.Screenshot of Manage your balance in one account. Share it across your team.Screenshot of Send rewards redeemable in one click, make your recipients happy.Screenshot of Visualize the preferred redemption options to optimize your campaigns.